Experience

• 

  ABPAC

  • Wincanton, Somerset, United Kingdom

  • Office Administrator

    • Sep 2017 - Sep 2021
    • Wincanton, Somerset, United Kingdom

• 

  Yeovil College

  • United Kingdom
  • Education Administration Programs
  • 200 - 300 Employee

  • Training Support Officer

    • Sep 2015 - Jun 2016

  • Training Coordinator

    • Jul 2014 - Aug 2015

    Focussing on IT apprentices in the workplace studying both Advanced and Higher level qualifications. My role involves: Working with the team to develop and maintain excellent working relationships with employers in the IT areas.Providing advice and guidance to prospective apprentices Participating in the recruitment, interviewing and screening of prospective apprentices with College systems and procedures.Welcoming learners on to the apprenticeship programe, including establishing and maintaining individual learning plans and the review process.Completing all the necessary documentation Completing a Health & Safety risk assessment at the workplaces Carrying out reviews of learner progress

  • Employer Engagement Administrator

    • Jun 2011 - Jul 2014

    Central Administration management of all employer engagement activities. Providing comprehensive and efficient information services centrally co-ordinated for Employer Engagement team and effective leadership of the administrative team. Provide accurate and timely information and reports as required by The Director, College systems, other departments and external partners. Continue to review and develop new administrative systems as team evolves and changes to systems and processes within the College infrastructure. To maintain and promote use of the National Apprenticeship Service (NAS) ensuring all Service Level Agreement Targets are met. To co-ordinate the NAS website and NAS small business team referrals. To process referrals as per SLA. To add vacancies to the NAS system in a timely manner ensuring they confirm to NAS writing guide, editing adverts where required. Marketing and promoting current vacancies, to monitor the system and providing regular updates to employers and team or sub-contractor partner of recruitment activities. Providing support, guidance and feedback to Employers and Learners on their applications. Ensure the Colleges ethos of equality inclusion and diversity is maintained during this process.Provide effective coordination for all relevant marketing promotions and recruitment events. Key contact between Employer Engagement and Yeovil College external Marketing provider. To deliver and co-ordinate the annual Apprenticeship Awards Events from venue booking, nominations stage to invites and ensuring the smooth running of the event To actively promote Apprenticeships by attending external Employer networking events and working in partnership with other agencies Job Centre Plus sites, Princes Trusts and local schools delivering focused sessions to groups

• 

  European Pension Management

  • Administrator

    • Jan 2011 - Jun 2011

    Part of a small SIPP team who provided first point of contact for a high volume of telephone calls, dealing with enquiries; provide member support and guidance on forms, account opening, HMRC and FSA guidelines and information requested by third parties. Responsible for inputting financial money movements into a bespoke computer system, reconciling the accounts. Daily use of a national commercial banking system to view clients and corporate accounts, generate reports, move money across bank accounts and make company payments. Plus the standard office duties of filing, franking and reprographics.

• 

  Audit Commission

  • Area Team Support Officer & Regional LRO for Meridio (EDRM system)

    • Oct 2001 - Jan 2011

    Being an Area Team Support officer means you have a wide variety of tools and skills.my average week is a mix of supporting field staff, based across a geographical area by being 1st point of contact for help and requests for IT help, supplies, diary management, meeting support, and many other varied tasksBuilding and maintaining relationships with external clients and central services for the benefit of local team Office management, ensuring all aspects of the office runs smoothly, all records are up to date and everything is organised for the staffCompile, edit and distribute the South West weekly Newsletter Arrange and support meetings, locally for audit team or at a larger area team level, or annually at a area patch basis, involves sourcing a cost effective venues, keeping track of attendees, agenda planning, collating power point slides, and ensuring the event runs smoothly. Southern region Lead for Meridio (an electronic document and records management system) providing help, guidance and training for this system

• 

  Post Office

  • Counter staff / Postmaster relief

    • Jun 1992 - Jun 2001

    Worked at Crockerton Sub Post Office, Warminster, Wiltshire.The post office went from a closed run down place to a vibrant hub of the local community with a huge year on year increase in sales. It was the winner of the Best Post Office in the South West (1998) for it's customer services. I also worked at various Post Offices in Hants, Somerset and Wiltshire as relief Post Mistress often doing the same cover year on year

• 

  Kensington Lodge, Frome Somerset

  • Manager of the Kensington Lodge Frome

    • Dec 1990 - Jun 1992

    This involved all aspects of running a small hotel, marketing the hotel, events planning, promoting strong links to the local community & businesses, as well as staff management, ordering and sourcing supplies, menu planning and all tasks associated with the day to day running of a 9 bedded hotel.

• 

  BP Amoco

  • Sales Assistant rising to Assistant Manager

    • Oct 1985 - Dec 1990

    This involved a large amount of cash handling and book keeping. My role involved providing cover for the manager at various locations both with staff management and cash and stock reconciliation.

• 

  Normans Cash & Carry

  • Shelf stacker

    • May 1982 - Sep 1985

    Started as shelf stacker.Moving to the non foods dept rising to assistant non-food buyer for the shop.