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Bio

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Sue Wiles Fcipd is a seasoned HR expert with extensive experience in Employee Relations, driving business growth through people-centric strategies. As Director of Wiles HR Solutions, she provides practical and pragmatic HR advice to small and medium enterprises across various sectors, including legal, financial services, retail, and healthcare. With a strong background in coaching, mentoring, and performance management, Sue has helped numerous clients navigate complex HR issues, including redundancies, disciplinary actions, and TUPE transfers. Her expertise in recruitment, interviewing, and employee engagement has earned her a reputation as a trusted advisor in the industry.

Experience

    • Director
      • Oct 2011 - Present
      • Bristol

      Independent HR consultancy specialising in Employee Relations available to small and medium enterprises, having extensive experience within the legal, financial services, retail, hotels and hospitality, Technology, charities and healthcare sectors. Services include practical and pragmatic HR advice, coaching Directors and Managers about their people agenda and implementation plans.Providing career coaching for individuals who are facing redundancy; CV preparation and planning to re-enter the recruitment market;Advising and supporting Managers with disciplinary, grievance and sickness absence issuesAdvising and supporting redundancies (including collective consultation);Advising and training managers in positive and corrective performance management Reviewing and streamlining Employee Handbooks, policies and proceduresFacilitating discussions to resolve the breakdown of 1:1 working relationships Facilitating workshops on staff engagement and performance managementPerformance coaching 360 feedback data collection via 1:1 interviews and summary report writingManaging HR processes for TUPE transfers Mentoring and Coaching Partners, line managers and HR professionalsDealing with UKVI Right to work issues in recruitment;Chairing client Board and management meetingsRecruitment interviewing

    • HR Consultant
      • 2011 - 2012

    • Head of Human Resources
      • Nov 1994 - Sep 2011

      Provision of HR services and improving business performance through people

    • Employee Relations And Equal Opportunities Manager
      • Aug 1977 - Nov 1994

      Employee Relations adviser to Regional HR Managers and driving the Diversity agenda for the Southern Division covering 6000 employees.

Education

  • 1970 - 1977
    Comprehensive
  • 1970 - 1977
    University of the West of England
    Personnel an Employee Relations, Human Resources Management and Services

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