Bio
Experience
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The Ascott Limited
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HARRIS -POP Hotels Gubeng Surabaya
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General Manager
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Nov 2014 - Present
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HARRIS -POP Hotels Gubeng Surabaya
Opened successfully the first Combo Hotel in East Java with 314 rooms, convention Center with capacity of 1000 persons, swimming pool, kids Club, 3 restaurants, Bar, Boutique, 7 meeting rooms, executive lounge and fine dining roof top restaurant
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Indonesia
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Hospitality
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700 & Above Employee
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Cluster General Manager East , Central Java and Kalimantan
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Nov 2012 - Feb 2023
To oversee and coordinate the General managers of the region in charge, including the Surabaya sales office. Draw global marketing and sales actions for the region including cluster events and promotions
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General Manager
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Mar 2002 - Oct 2012
I am the General Manager of the Harris Resort Batam and Spa, a unique, simple and friendly resort 4* 320 rooms, suites, beach cabanas and one of the best natural spa in Asia the H spa. The Resort is divided in two properties the Harris Funky for families and Children and the Harris Trendy the only all inclusive over 21 Years old concept, exclusive for couples and singles.Managing also the Harris Leisure Center with Bowiling, High ropes and low ropes obstacleswww.harris-hotels.comThe hotel is managed by tauzia hotel managementwww.tauzia.com
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Regional General Manager of Tauzia Hotel Management in charge of Sumatera and Riau Islands
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Jul 2011 - Sep 2012
Oversee the operations of Harris Resort Batam Waterfront City and fully in charge for the opening of Harris Hotel Batam Center. A brand new 270 rooms hotels and suites in the business center of Batam Island.
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HARRIS Hotel & Conventions Malang
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Malang Area, East Java, Indonesia
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General Manager
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Sep 2012 - Nov 2014
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Malang Area, East Java, Indonesia
Fully in charge of the pre-opening of the first HARRIS in East Java, with 232 Harris Rooms and suites, Convention Center, Ballroom for 1500 persons seating capacity, three swimming pools, Harris Cafe, Juice Bar, Dino Kids Club, H Spa, Wedding Chapel, Harris Camp, high and low Rope obstacles, Harrissimo Pizzeria
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General Manager
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Jul 2011 - Sep 2012
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Batam
The new lifestyle right in the Center of Batam with convention facilities upto 1000 pax
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General Manager
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Jan 2002 - Mar 2002
Organize the Accor Asia Pacific Annual conference
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GENERAL MANAGER
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Jun 1997 - Mar 2002
Resident Manager of Novotel Surabaya Hotel and suites IndonesiaResident Manager of the Sofitel Central Hua Hin Resort ThailandGeneral manager of the Ibis Kemayoran Jakarta IndonesiaGeneral Manager in mission at the ACCOR HEADQUARTERS BANGKOK
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General Manager
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Jun 1999 - Jan 2002
132 rooms, 4 F & B outlets, 120 employees) In charge for the entire hotel operations, covering the financial results, revenues, cost of sales, departmental incomes, gross and net operating income, cash flow and replacement investments. Adherence to standards of product and service, Management of human resources and sales marketing strategy.Occupancy rate YTD 2001 : 91.8 %Total Revenue YTD 2001 : Rp 9,252,518,326GOP : 36,56 %
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Resident Manager
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Jun 1997 - May 1999
In charge of the hotel operations and more specifically: Rooms Division, Food & Beverage, Personnel, Engineering, Security, Drivers. Establish and follow up short and long term action plans, budgets and capital expenditure. Involved in the financial control of the property. Special mission in Sales & Marketing. Replace the General Manager when absent.
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Director of Food & Beverage
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Dec 1995 - May 1997
Manage the day to day operations, reduce and manage costs, quality control, accounting and finance, menu engineering
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Special mission
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Dec 1995 - Aug 1996
Corporate Induction
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Holiday Inn city center Nicosia Cyprus
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Nicosia Cyprus
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General Manager
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Oct 1993 - Nov 1995
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Nicosia Cyprus
The only international hotel and convention center in the heart of the City.180 rooms and Suites, 5 theme restaurants, 6 meeting rooms, Ballroom for 1000 pax
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Team Leader of Floor Managers
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Feb 1992 - Sep 1993
Entire responsibility for day to day operations for housekeeping division of the executive floors, including supervision and training of employees.Floor duties, weekly schedules, inventory.Oversee valet, laundry and room service.Handled special guest requests and complaints, also responsible for the coordination of rooms renovation program.
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Opening Head Butler of the ST.REGIS NEW YORK
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Jan 1991 - Aug 1993
Opening Head Butler of the first ST. REGIS in the world at NEW YORK.Trained by Ivor Spencer the Butler of QUEEN ELIZABETH THE SECOND.Served many worldwide celebrities and jet set celebrities
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Accounting - Duty Manager
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Jun 1991 - Sep 1991
Training
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Front Office Training
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Jun 1990 - Sep 1990
Training
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Education
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2018 - 2019IBMT SCHOOL OF MANAGEMENT
Master of Business Administration - MBA, Business Administration and Management, General -
2008 - 2008Cornell University
GMP, General Managers Development program -
2008 - 2008Raffles Institution
Spa Management, Spa Basics and Concept -
1988 - 1991Glion Institute of Higher Education
Bachelor's degree, HOSPITALITY MANAGEMENT -
1980 - 1986kykkos lyceum
Diploma, Business/Commerce, General
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