Experience

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  National Disability Insurance Agency

  • Melbourne, Victoria, Australia

  • Director Program Delivery

    • Sep 2018 - Present
    • Melbourne, Victoria, Australia

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  Vocus Group Limited

  • Melbourne, Australia

  • GM Technology Program Delivery

    • Jul 2017 - Aug 2018
    • Melbourne, Australia

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  Toll Group

  • Australia
  • Transportation, Logistics, Supply Chain and Storage
  • 700 & Above Employee

  • Head of Delivery

    • Apr 2016 - Mar 2017

  • Manager Enterprise Portfolio Management Office

    • Apr 2015 - Mar 2016

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  Langdon Ingredients

  • Melbourne, Australia

  • IT Strategy Consultant

    • Nov 2014 - Mar 2015
    • Melbourne, Australia

    Langdon’s is a 160 year old Australian company specialising in the sourcing and provision of high quality ingredients, services (including third party logistics (3PL)) and niche food products to food manufacturers throughout Australia, New Zealand and the Asia Pacific region. Responsibilities included:• Development and agreement on an IT Strategy and Delivery Management approach• Hiring of new personnel• Negotiation of services contract with their Warehouse Management System provider• Development of a BI Strategy

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  Oakton

  • Australia
  • IT Services and IT Consulting
  • 400 - 500 Employee

  • Director Managed Services

    • Dec 2012 - Aug 2014

    Oakton's Managed Services business provides Application and Infrastructure (IaaS/PaaS) services to a portfolio of 23 clients spanning a variety of Victorian based government and private sector organisations, the largest being a major financial services account. Team services spanned: Online, Packaged Applications Support, Middleware Support, DWH/BI support, Database Administration, Service Desk and Service Delivery.Responsibilities:● Manage a team of approximately 60 staff (30 in a major financial services account)● Stabilise the business and establish a base for growth● Implement a delivery status dashboard for all accountsAchievementsWithin 18 months, the Victorian Managed Services division had a healthy and growing client base, the delivery status of all accounts was “green” and the sales pipeline had doubled (to over $20m).

  • GM Commercial and Delivery Assurance

    • May 2006 - Nov 2012

    Responsible nationally for establishing and running Oakton’s Commercial and Delivery Assurance (CDA) function that ensured appropriate commercial and delivery oversight were applied to all Oakton projects. Responsibilities● All commercial delivery and governance for 1200 staff spanning 5 cities including India● Management of a team of 7 Commercial Managers● Established the CDA function and a delivery assurance process (nationally)Achievements● Establishment of Oakton’s Enterprise Risk Management policy and process ● 50% reduction in project write-off’s and achievement of no “red” projects

  • Service Development Manager - Project Management

    • Aug 2002 - Apr 2006

    This role had a dual focus as both the National Services Development Manager for Project Management Services as well as the Victorian Service Line Manager for Project Management Services.Responsibilities● Provision of strategic direction for the Project Management Services offering nationally● Development of market offerings and management of all IP for the service line● Operational responsibility for the Victorian business with a P/L of $8m● Sales planning and presales support, including sales collateral● Resourcing for a team of approximately 25 staff● Delivery assuranceAchievements● Developed and implemented robust Project Services methodology ● Built Victorian business to a group of 25 staff● Developed 4 project management service offerings, including Oakton’s renowned PMO Establishment and PM Method Development Services

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  Swinburne University

  • Melbourne, Australia

  • Convenor/Lecturer

    • 2008 - Jun 2014
    • Melbourne, Australia

    As a sessional Convenor/Lecturer in the ICT Faculty at Swinburne University I present a unit in Systems Project Management. This unit is offered to students completing the MBA and MISM masters degrees at Swinburne.It is aimed at professionals who are "mid-career" with relevant experience and seeking to gain deeper understanding of project management in large/complex systems/IT based projects in order to further their careers and be more efective in the project management aspects of their jobs. Presenting this unit is very rewarding for me in terms of student interaction and being able to share the many years of "experience" I've had working in IT and delivering or rescuing complex projects.

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  SMS Management and Technology

  • Melbourne, Australia

  • Senior Consultant / Project Manager

    • 1997 - 2002
    • Melbourne, Australia

    Initially joining SMS as a mid-level Consultant then quickly moving to Project Manager, taking the lead on a number of key engagements for the company, projects included:● Global Project Manager, Downstream Digital Business (BP)● Systems Development and Support Manager, BPO & AMS Service Provider (UCMS)● Project Director, BPO & AMS Service Provider (Virtual Communities)

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  Diners Club International

  • Melbourne, Australia

  • Project Manager / Systems Analyst

    • 1994 - 1997
    • Melbourne, Australia

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  Bass Software Solutions

  • Melbourne, Australia

  • Systems Manager / Lead Developer / Project Manager

    • Jan 1992 - Aug 1994
    • Melbourne, Australia

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  Pershing Technologies

  • London, United Kingdom

  • Lead Developer

    • 1990 - 1991
    • London, United Kingdom

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  Health Computing Services

  • Melbourne, Australia

  • Lead Developer / Project Manager / Team Leader

    • 1987 - 1990
    • Melbourne, Australia