Experience

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  Golf Connect

  • Melbourne, Australia

  • General Manager

    • Jan 2013 - Present
    • Melbourne, Australia

    Driving bottom line profitability across a national retail golf shop program of in excess of 120+ golf shops. Maximised top line revenue and margin by applying retail strategies around product, price, promotion and placement, whilst also building long-term trusted customer relationships.Explore our website www.golfconnect.com.au to get more information on our modular based retail golf shop program. #wholeofstorestrategy #categorymerchandising #increasedprofitability

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  BP

  • United Kingdom
  • Oil and Gas
  • 700 & Above Employee

  • Retail Integration Manager

    • Jan 2012 - Dec 2012

    Responsible and accountable for the development and delivery of an implementation strategy to transition a large external Convenience Retail business, ensuring business readiness systems, standards, process, property management and people engagement. A core member of the Retail leadership team.

  • Convenience Trading Manager

    • Dec 2008 - Dec 2011

    Bottom line accountability for driving sustainable non fuel gross margin dollar growth of the AU Convenience Retail business, by maximizing sales and margins through applying the key functions of buying, space, retail store pricing and supply chain. Reported to the Vice President Convenience Retail and formed part of the Retail Leadership team.

  • Retail Strategy & Implementation Manager

    • Feb 2008 - Dec 2008

    Reporting to the Strategy Director I was entrusted with the mandate to review the health of the AU Retail business - the scope of the project included understanding how competitive the existing BP Retail business was while also establishing the strength of the downstream business and its value to the broader Fuels Value Chain. The project delivered significant bottom line profits to the business.

• 

  BP

  • United Kingdom
  • Oil and Gas
  • 700 & Above Employee

  • National Retail Operations & Development Manager

    • 2006 - 2008

    Reporting to the National Retail Manager drove efficiency in the network by identifying and developing programmes and process enhancements to reduce costs and on site complexity, best utilized technical systems to enhance consistent implementation of the customer offer. Training and Development, Compliance and Assurance, Operations Excellence and Systems Development were key functions within the team.

  • ANZ Retail Transformation Manager

    • 2005 - 2006

    Drove transformational change across all front line Retail teams in a simple, consistent and sustainable fashion to ensure that all store activities were customer focused and value add. The tools and processes implemented as part of the transformation included Safety, Labour scheduling, Customer Service & Selling techniques, Inventory Management, Activity Planners, Communications Boards, Process Guides, Reference Cards and Food Forecasting tools. Reported to the Program Director and formed part of the project steering committee.

  • National Retail Company Operated Manager

    • 2004 - 2005

    Bottom line accountability of a National Retail business (72 sites). Ensuring safety in operations, maximization of bottom line profitability, consistency of operational procedures and team leadership through a period of transition where the business was moving from a franchising business model into Company operation.