Bio
Experience
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Vice President of North American Sales and Customer Success
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May 2023 - Present
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Park Consulting LLC
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Pittsburgh, Pennsylvania, United States
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Management Consultant and Owner
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Nov 2012 - Present
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Pittsburgh, Pennsylvania, United States
Consulting and advising clients with business and technology transformation planning, governance, execution and adoption.
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Program Executive
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Jun 2021 - Feb 2023
Advancing the Healthcare Go-To market strategy, driving product and solutions development of industry assets and accelerators, aligning marketing and sales value proposition, helping prospective customers envision how our solutions will deliver their goals and objectives and partnering with the EIS Partner Ecosystem to delivery real business value.
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Rulesware
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Pittsburgh
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Director of Delivery Services and Customer Success
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Mar 2013 - Mar 2020
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Pittsburgh
As a trusted transformation advisor, I bring a diverse background and experience with operational business process knowledge and technologies that has enabled me to have a track record of success in delivering high-quality solutions and the realization of business value for my clients.Success is achieved through listening for what is needed vs said, alignment through transparency and providing guidance that is in best interest of clients.
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CLIENT LEADER - GLOBAL PROFESSIONAL SERVICES
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May 2006 - Nov 2012
Client Management and Delivery responsibilities for the Healthcare Professional Services Practice and have successfully led clients in the realization of business transformation and operational benefits with focus on Claims, CRM, Sales, Underwriting, Membership, Enrollment, EDI and Case Management.
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Project Manager
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1999 - 2006
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UPMC Health Plan
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Greater Pittsburgh Area
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Implementation Manager
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1998 - 1999
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Greater Pittsburgh Area
Responsible for the implementation of the claims, care management, membership and call center solutions and mangement of the EDI, telephony and network operations for a start company, Community Care Behavioral Health.
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Deloitte
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Greater Pittsburgh Area
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Consultant
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1995 - 1998
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Greater Pittsburgh Area
Public Sector Medicaid solution implementation
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Education
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1990 - 1994Indiana University of Pennsylvania
Bachelor of Science (BS), Management Information Systems, General
Suggested Services
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