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Bio

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Steven Park is a seasoned management consultant and program executive with 20+ years of experience in transformation, sales, and customer success. He has a diverse background in operational business process knowledge and technologies, with expertise in healthcare, technology, and finance. Park has held various leadership positions, including Director of Delivery Services and Customer Success, Client Leader - Global Professional Services, and Vice President of North American Sales and Customer Success.

Experience

    • Vice President of North American Sales and Customer Success
      • May 2023 - Present

  • Park Consulting LLC
    • Pittsburgh, Pennsylvania, United States
    • Management Consultant and Owner
      • Nov 2012 - Present
      • Pittsburgh, Pennsylvania, United States

      Consulting and advising clients with business and technology transformation planning, governance, execution and adoption.

    • Program Executive
      • Jun 2021 - Feb 2023

      Advancing the Healthcare Go-To market strategy, driving product and solutions development of industry assets and accelerators, aligning marketing and sales value proposition, helping prospective customers envision how our solutions will deliver their goals and objectives and partnering with the EIS Partner Ecosystem to delivery real business value.

  • Rulesware
    • Pittsburgh
    • Director of Delivery Services and Customer Success
      • Mar 2013 - Mar 2020
      • Pittsburgh

      As a trusted transformation advisor, I bring a diverse background and experience with operational business process knowledge and technologies that has enabled me to have a track record of success in delivering high-quality solutions and the realization of business value for my clients.Success is achieved through listening for what is needed vs said, alignment through transparency and providing guidance that is in best interest of clients.

    • CLIENT LEADER - GLOBAL PROFESSIONAL SERVICES
      • May 2006 - Nov 2012

      Client Management and Delivery responsibilities for the Healthcare Professional Services Practice and have successfully led clients in the realization of business transformation and operational benefits with focus on Claims, CRM, Sales, Underwriting, Membership, Enrollment, EDI and Case Management.

    • Project Manager
      • 1999 - 2006

  • UPMC Health Plan
    • Greater Pittsburgh Area
    • Implementation Manager
      • 1998 - 1999
      • Greater Pittsburgh Area

      Responsible for the implementation of the claims, care management, membership and call center solutions and mangement of the EDI, telephony and network operations for a start company, Community Care Behavioral Health.

  • Deloitte
    • Greater Pittsburgh Area
    • Consultant
      • 1995 - 1998
      • Greater Pittsburgh Area

      Public Sector Medicaid solution implementation

Education

  • 1990 - 1994
    Indiana University of Pennsylvania
    Bachelor of Science (BS), Management Information Systems, General

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Management Consulting”

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