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Bio

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Steven Metz is a seasoned hospitality professional with extensive experience in hotel management, gaming, and catering. He has held various leadership positions in prominent establishments, including La Mer Beachfront Inn, The Cosmopolitan of Las Vegas, and Resorts Hotel Casino. Metz has a strong educational foundation in Hospitality Management from Atlantic Community College and holds a Serv/Safe certification.

Credentials

  • Serv/Safe Cert.
    -

Experience

    • Director of Operations
      • Mar 2016 - Sep 2016
      • Cape May, NJ

      Responsible for Hotel and Property Operations

  • SMM Consulting
    • Greater Philadelphia Area
    • Experienced Hotel/F&B/Property Operations
      • Aug 2013 - Feb 2016
      • Greater Philadelphia Area
  • The Cosmopolitan of Las Vegas
    • The Cosmopolitan of Las Vegas
    • Executive Housekeeper/Property Operations/Logistics Consultant
      • Nov 2012 - Jul 2013
      • The Cosmopolitan of Las Vegas

      Director of Housekeeping at The Cosmopolitan of Las Vegas

    • Senior Management Hotel/Food & Beverage & Security Operations
      • Jan 2008 - Apr 2011
      • Atlantic City NJ

      Sr. Management overseeing the FOH/BOH operation of 14 F&B outlets to include Executive Steward responsibilities and budgeting all F&B operational areas. Additional responsibilities to include special hotel projects as assigned by the Sr. VP of Operations and all testing, monitoring and s...

    • Hotel and F&B Operations Consultant
      • Feb 2007 - Dec 2007
      • Las Vegas, NV

      Worked as the Hotel/F&B operations consultant during design and construction phase reporting to ownership. Met daily with construction, design/architectural and Sr. Management to discuss potential operational issues and recommended required alternatives and/or necessary corrective actions.

  • Resorts Hotel Casino
    • Atlantic City NJ
    • AVP Hotel & Property Operations
      • May 2000 - Oct 2006
      • Atlantic City NJ

      Responsible for hotel division to include Front Desk, Facilities, Sales, Hskp/EVS, Spa, Retail, Transportation, PBX, etc. with additional F&B and Finance responsibilities, Had joint responsibilities of Shipping/Rec/Warehouse for both Resorts and Hilton Hotel Casino. Operationally involved wi...

    • Exec. Bd. Member
      • 2000 - 2006
  • Atlantis Hotel Casino Resort
    • Paradise Islands, Nassau, Bahamas
    • Sr. VP Support Operations
      • Feb 1999 - Apr 2000
      • Paradise Islands, Nassau, Bahamas

      Oversee all supporting operations for multi-complex. To include, Property Ops, Transportation, Marina Operations, PBX, Laundry, Wardrobe, etc.

  • Caesars Hotel Casino
    • Atlantic City, NJ
    • Director Support Services
      • Apr 1979 - Feb 1999
      • Atlantic City, NJ

      During period had multitude of positions in Hotel Operations, Transportation, Finance, Shipping/Receiving & Warehouse and F&B Departments.

Education

  • Atlantic Community College
  • Linwood Schools?

Suggested Services

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Industry Focus. “Hospitality”

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