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Steve Spencer is a seasoned HR professional with extensive experience in compensation and benefits, change management, and performance management. He has held various leadership positions in top multinational corporations, including SAP, Alcoa, and Lucent Technologies. Steve has a strong educational background in economics and personnel management, and is proficient in multiple languages, including French and Thai. Based in Chiang Mai, Thailand, he serves the Asia Pacific region. With over 30 years of experience, Steve has developed a unique blend of technical expertise and business acumen, making him a highly sought-after consultant and trainer in the field of HR and compensation.

Experience

  • Independent Consultant & Trainer
    • Based in Chiang Mai, Thailand; serving the Asia Pacific region
    • Performance & Reward Consultant
      • Aug 2009 - Present
      • Based in Chiang Mai, Thailand; serving the Asia Pacific region

      I provide a range of training and development services, consultancy and project management, across the areas of performance and reward, organization and process redesign, change management and related activities; I deliver training courses in the Global Remuneration Professional (GRP) series in locations across Asia, including Hong Kong, Singapore and Malaysia

    • Head of Global C&B Services
      • May 2009 - Jun 2009

      Designing and establishing a new global shared service facility for compensation and benefits delivery

    • Global Head Of Compensation & Benefits
      • Oct 2006 - Sep 2008

      - Led a global network of reward professionals and coordinated with Corporate Executives Dept at DPWN HQ in Bonn, Germany- Implemented a web-based global compensation management tool for annual salary, bonus and LTI awards for executives worldwide- Worked with DPWN Corporate office and other operating divisions to develop significant improvements in corporate reward policies and processes

    • Head of Global Compensation & Benefits
      • Oct 2003 - Mar 2005

      - Provided leadership to a global team of reward professionals, functional strategy and thought leadership, and contributed to HR strategy as a member of the Global HR Senior Management Team- Developed a global Total Reward Framework to explain how SAP manages rewards and recognition globally- Created an effective network among the global C&B community in SAP, based on productive cross-border project teams- Initiated the implementation of SAP's own software solutions to manage the compensation planning process

    • Compensation & Benefits Director, Europe
      • Feb 2002 - Oct 2003

      - Provided C&B strategy and infrastructure covering 30,000 employees in 17 countries- Conducted competitive study of total reward programs covering all businesses and job levels in the region- Developed and implemented harmonised employment arrangements in all multi-location countries- Developed and implemented user-friendly common job grading process- Member of global reward lead team working on Corporate/global projects

    • Director of Compensation & Benefits, EMEA Region
      • Jan 1999 - Sep 2001

      - Managed a team of 25 reward professionals providing C&B services to 18,000 employees in 30 countries- Implemented global stock option/ownership plans and associated membership tracking and exercise systems and processes- Integrated six separate C&B groups into one high-performance team serving the whole region- Significantly improved the quality and effectiveness of C&B systems and service delivery to HR colleagues and business managers in the region- Totally re-engineered compensation and international assignment management systems and processes

    • Director, International HR Consulting
      • Nov 1997 - Dec 1998

      - Built a small consulting team to provide services to clients in Belgium and other countries- Designed global expatriate management policies, systems and processes for clients including ABN AMRO Bank, Coca-Cola, TNT Post Group- Designed and conducted compensation and benefits survey for African Development Bank in the Ivory Coast- Developed and marketed consulting services to assist European employers in preparing for the introduction of the Euro

    • Director of Compensation & Benefits
      • Mar 1996 - Apr 1997

      - Managed rewards of top three tiers of executives reporting to Main Board worldwide- Developed and implemented systems for managing performance, pay, grading and competitive comparisons for senior executives worldwide- Designed and implemented new pension plans for key executives in USA, Brazil, Spain, Netherlands and other locations- Managed Group Stock Administration team and implemented processes for issuing performance-related stock options

    • Head of HR Consulting Practice
      • Apr 1995 - Feb 1996

      - Built a consulting team of 6 C&B and expatriate management professionals and GBP750k revenue in first year- Gained major new clients for EY such as NFC, National Grid Co, Kuwait Petroleum Corporation and Union Bank of Switzerland- Assisted in developing consulting teams in Paris and Zurich

    • Group Compensation Director
      • Feb 1993 - Mar 1995

      - Responsible for C&B strategy, policies and systems throughout the Inchcape Group- Redesigned and implemented grading and compensation systems for top three tiers of executives across the group- Managed compensation reviews up to and including Main Board directors- Built a global C&B team and managed the Group Pensions and Head Office HR teams

    • Compensation & Benefits Manager, European Community Group
      • Oct 1990 - Jan 1993

      - Established a professional basis for managing compensation in all EC countries- Developed a team of C&B professionals in the major countries- Developed a regional mobility program for international assignments within Europe

    • Compensation Consultant (Associate Director)
      • Feb 1984 - Sep 1990

      - Developed new compensation consulting areas and client base- Designed, marketed and ran mew total compensation package surveys, in the Insurance, Investment Management and Management Consulting sectors, bringing over a hundred new clients to the practice- Built Job Evaluation consulting team of 6 professionals and GBP1m+ annual revenues- Won and managed successful major projects for blue-chip clients including Norwich Union, Sun Life of Canada, NFY Mutual, Reuters, HM Treasury, Trustee Savings Banks (TSB), Rolls-Royce, Smith Kline & French, Australian Insurance Industry, OECD/NATO

    • Training Officer, then Compensation Officer
      • Jun 1980 - Jan 1984

      - Developed and implemented new training programs, performance and compensation management systems

    • Management Trainee, then Senior Training Officer
      • Sep 1977 - Jun 1980

      - Gained experience of various HR actvities, including recruitment and job evaluation- Developed and ran training programs for employees

Education

  • 1999 - 2011
    WorldatWork
    GRP, Reward Management
  • 1977 - 1978
    Institute of Personnel & Development
    Fellow, Personnel Management
  • 1974 - 1977
    The University of Sheffield
    BA, Economics
  • 1968 - 1974
    Price's School, Fareham, Hants, UK
    GCE Advanced Level, Maths, Economics, French

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