Experience

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  Vindis Group

  • Peterborough, England, United Kingdom

  • Head of Business (Audi)

    • May 2021 - Sep 2022
    • Peterborough, England, United Kingdom

• 

  Robins and Day Birmingham Central

  • Birmingham, United Kingdom

  • General Manager

    • Jul 2019 - May 2021
    • Birmingham, United Kingdom

• 

  Thurlow Nunn Vauxhall

  • Milton Keynes, United Kingdom

  • Regional Manager

    • Sep 2013 - Jul 2019
    • Milton Keynes, United Kingdom

    Retail Operator for the brand new Milton Keynes Vauxhall Brand Centre.A complete start-up business.Recruited the new team.Oversaw the opening.

• 

  Various

  • UK

  • Business Management Consultant

    • Jan 2012 - Aug 2013
    • UK

    Working on a self employed basis, I offer national consultancy packages for short, mid and long term projects. This can be for sales, service or general management advice.Management Consultant – currently working with Urban Science on a fixed contract until the end of June 2013. Previously, I was working on Vauxhall contracts in Watford and Harrow for Northern Motors (August 2012 – March 2013)Prior to this, I worked with Vauxhall in Oxford and prior to this was working with Peugeot and Skoda in Kings Lynn.• Self–employed business ‘troubleshooter’ working on challenging contracts in franchised dealers.• Restructuring.• Implementing Sales Process.• Building relationships with key stakeholders, especially with the manufacturers.• Implementing business change throughout any failing department.• Ensuring sales are driven through the key metrics of having an engaged workforce and customer satisfaction.

• 

  Marshall Motor Group

  • Franchise Director

    • Jan 2010 - Dec 2011

    Overall responsibility for £150m turnover.Having a seat on the Marshall Board of Directors has enabled me to gain a greater insight into the strategic planning and operation of a Top Ten Dealer Group.Responsible for twelve dealerships covering four franchises (Vauxhall, Peugeot, Kia and Chevrolet), employing approximately 400 employees.Manage a divisional team which consists of a Financial Controller, Aftersales Manager and HR Business Partner.Key liaison with the Manufacturer at Board and Group level for all negotiations with service contracts and all Manufacturer target deals.

• 

  Lookers PLC

  • Franchise Director

    • Jan 2005 - Dec 2009

    Overall responsibility for £80m turnover business across three locations with two franchises, employing approximately 250 employees and achieved £1.2m profit.Delivered class leading customer care.Achieved Manufacturer's required market share from 6% to 10%.Introduced and implemented concise and consistent working practices and processes to achieve business consistency.Successfully merged five locations into three.Responsibility for new Brand Centre from conception to opening. This was a £4.5m project which broke even after fifteen months.Key liaison with the Manufacturer at Board and Group level for all negotiations with service contracts and all Manufacturer target deals.

• 

  Lookers

  • General Manager

    • Feb 2002 - Dec 2004

    Influenced and implemented integration of consistent working practices and succinct people structure across all five sites.Delivered industry leading initiatives.Established, led and implemented a Customer Management Centre for service bookings and customer retention within the Group.Established trade and wholesale business for the Parts Department achieving a turnover increase from £4m to £6m.

• 

  VAUXHALL MOTORS

  • Management Consultant

    • Jan 1999 - Jan 2002

    Reporting to the Investment Division of Vauxhall Motors on a free-lance basis.Managed under-performing Retailers across the UK.Reported my thorough action plans to The Vauxhall Board with total autonomy to successfully turn the business around to a successful, profitable dealership.Oversaw the implementation of all necessary controls to improve the business.Advised and implemented new structures and processes to re-establish successful business strategies.

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  CORBY

  • FOREST GATE

    • Jan 1987 - Jan 1999

    Established and managed the Company from a £5m turnover with twelve employees in 1987 to over £20m turnover employing 90 employees by 1999.Developed and created four successful business locations.Piloted new programmes for Vauxhall, which included Masterfit and Network Q.This business opportunity and complete experience provided me with a sound education and practical 'hands on approach' in how to successfully operate a highly complex business portfolio which still continues to trade successfully to date.