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I'm Steve Nickerson, a seasoned sales professional with 18 years of experience at Toshiba Business Solutions, where I currently serve as Vice President General Manager. With a strong background in direct sales, account management, and sales operations, I've developed a unique ability to drive top-line revenue and gross margin growth. My expertise in managed print services, solution selling, and sales process has enabled me to excel in various leadership roles. I'm fluent in Spanish and hold a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Babson College. Throughout my career, I've consistently demonstrated my ability to lead high-performing teams, develop innovative sales strategies, and build strong relationships with clients.

Credentials

  • PrintReleaf Certified Professional
    PrintReleaf
    Jul, 2017
    - Apr, 2026

Experience

    • Japan
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Vice President General Manager
      • Apr 2008 - Present

      Manage the Boston Branch of Toshiba Business Solutions. We provide equipment & software services to manage the document needs of Local, National, and Global organizations. Our goal is to optimize your organizations document output, lower document output costs, and provide workflow solutions to increase productivity. We provide true Managed Print Services and a device agnostic consultative approach.

    • Major Account Manager
      • Jul 2004 - Apr 2008

      Managed a Team of Professionals who support Large Local, National, and Global organizations. This team of Elite Experienced Account Executives were Top Performers within Toshiba. They assisted large organizations with optimizing the organizations print environment to lower document output costs and provided workflow solutions to increase productivity.

    • Regional Manager
      • Feb 2004 - Jul 2004

      Branch ManagerManaged the Sales, Service, and Support functions for a Branch that markets to Companies and Organizations located within Massachusetts, Rhode Island, and New Hampshire. Offerings include Mailing; Addressing; Shipping; Document Handling; and Logistics Products. Responsible for driving the sales activities of multiple specialists, Sales Manager, and Account Executives. Focusing on Top Line Revenue, Gross Margin and Market Penetration of National & Government Accounts.

    • Branch General Manager
      • Jan 1998 - Feb 2004

      Branch General ManagerManaged the Sales, Service,and Support Functions for a Branch operation for a $10 billion leader in the Office Equipment industry. The Branch mission was to sell to and support Fortune 1000 companies as well as National Accounts and Government Education and Medical Institutions. Full P & L responsibility- driving Top Line Revenue, Service & Sales Gross Margin, and Operating Profit. Grew the Branch from an average of a 50% plan achievement to be the Number 1 Branch in the country within two years by instilling in the team a sense of purpose and a desire to win.

    • Market Manager
      • 1995 - 1998

      Participated in the strategic planning and growth of a multi-national corporation for expansion in the New England region. Participated in the implementation of blending two Sharp Dealers, a direct Sharp Branch office and the Kodak Office Imaging Branch office into one cohesive sales culture/organization.Managed three managers with teams of Major Account and Geographic Account Executives. Established marketing plans via innovative use of technology by combining traditional marketing methods with multi-media presentations and on-line material. Final projects included marketing, training, installation and networking of various PC/Server platforms. Eventually integrated these digitally connectable systems to traditional office automation products. Averaged 157% of Hardware Sales Quota and 140% of Gross Profit Quota.

    • Branch Sales Manager
      • 1992 - 1995

      Branch Sales ManagerPromoted to Branch Sales Manager following a successful implementation of Major Account programs to strategic Fortune 500 Accounts. Managed 12 Major Account Executives and increased regional hardware sales from $1 million/year to $4.6 million per year. Developed an innovative Copier Management Program that increased account penetration and simplified account management. Instilled in the organization the importance of training; designing training packages for our particular needs; utilized strong producers as trainers to assist the weak producers.Senior Major Account ExecutiveSuccessfully penetrated some of the largest Major Accounts in MA. Cumulatively averaged 212% of monthly hardware quota.

    • Branch Sales Manager
      • 1979 - 1992

      Branch Sales ManagerMajor Account Sales ManagerCommercial Account Sales ManagerGovernment, Education, Medical Sales SupervisorMajor Account Sales RepresentativeProduct SpecialistCommercial Sales Representative• Consistently received the company’s highest sales awards in each position for 13 years • Developed New Hire and Advanced Sales training courses• Sales teams were recognized as the #1 or #2 in the nation out of the 23 Branches• Developed a Copier Cost Containment Program that was implemented nationally

Education

  • Babson College
    Bachelor's degree, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
  • Email: [email protected] Phone: (617) 936-7811
  • 1975 - 1979
    Babson College
    BS, Management & Marketing
  • [email protected] Call (617)439-8888x501

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer Hardware”

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