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Steve Nelson is a seasoned hospitality executive with over 30 years of experience driving growth, customer satisfaction, and team success in the restaurant industry. As a General Manager at Legal Sea Foods, Applebee's, Ruth's Chris Steakhouse, and The Olive Garden Restaurant, Steve has consistently demonstrated his ability to increase guest traffic, improve customer retention, and optimize financial performance. A strategic business planner with a strong track record of leadership and solutions, Steve excels in managing multiple tasks, team collaboration, and fast-paced demanding environments.

Experience

  • Legal Sea Foods
    • Huntington, NewYork
    • General Manager
      • May 2010 - Present
      • Huntington, NewYork

      General Manager responsibilities included increased growth and guest traffic, team building, budgeting, customer satisfaction, compliance, cost control, marketing, forecasting and training. Award for "Best Team Leaders in the Company 2012" at the 2012 leadership conference Boston.

  • Applebee's
    • Bayside, New York
    • General Manager
      • Feb 2009 - Apr 2010
      • Bayside, New York

      General Manager responsible for financials, budgets, costs, schedules.

  • Ruths Chris Steakhouse
    • Tarrytown, New York
    • general manager
      • Feb 2002 - Feb 2009
      • Tarrytown, New York

      General Manager responsible for financials, budgets, costs, schedules, HR. Strategic business planner with over 30 years of successful leadership and solutions. Excels in managing multiple tasks, team collaboration and fast paced demanding environments. Thrives on challenges with excellent communication skills and the ability to develop strong customer retention.(Open)4 recommendations, including:Edie SmithEdie SmithGuest Relations Manager - International at Ruth's Chris Steak HouseSteve Nelson was always a joy to talk with about the various guests who dined at the Ruth's Chris in Westchester, N.Y during...ViewLinda Harrop, PHRLinda Harrop, PHRHuman Resources ProfessionalI had the pleasure of working with Steve when I was the HR Generalist assigned to Steve's restaurant. As a General Manager,...View

    • General Manager
      • May 1992 - Feb 2002

      General Manager responsibilities included increased growth and guest traffic, team building, budgeting, customer satisfaction, compliance, cost control, marketing, forecasting and training.

    • Owner/Partner/General Manager
      • Jan 1981 - Mar 1990

      Responsible for owning and running three 20,000 sq.ft. family owned full service restaurant and catering facilities in New York. Developed and implemented creative and aggressive promotional techniques that resulted in all three restaurants consistantly exceeding their sales goals. Outsourced, modernized equipment, established training for all staff. Conceieved, developed, adn implemented successful ideas for increasing guest traffic and take-out business. Planned and coordinated private meetingd, events and fundraisers, tours and special events. Communicated clear positve visions and goals to the teams.

Education

  • 1976 - 1980
    Stony Brook University
    bachelors, Business Management

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Industry Focus. “Hospitality”

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