Experience

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  Universal Truck and Trailer Services

  • Roseville, Minnesota, United States

  • General Sales Manager

    • Jun 2023 - Present
    • Roseville, Minnesota, United States

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  Fresh Alternatives Inc (Commercial Development Office for Eastern MN and Western WI)

  • St. Paul

  • Director of Operations/Director of Development/Sales

    • Jul 2007 - Sep 2023
    • St. Paul

    • Lead and set goals for up to 12 Business Consultants, 85 Franchise’s and over 300 Restaurants throughout career. Responsible for hiring, training and coaching team providing on-going guidance and support and continuous feedback. Drive single unit sales, multi-unit sales and development plans to ensure company goals are met. • Developed productive working relationships with franchisees, HQ team members, contractors, and vendors. Coached franchisees, and business consultants resulting in exceeding individual store and territory goals. Completed 50 remodels, exceeding goal by 125%. Work with Brokers and Development Agents to identify & qualify potential candidates for future growth and potential transfers.• Exceeded sales goal by 140%, selling 43 franchises in 2022.• Partnered with franchisees who fall below the DA Territory Franchisee Ranker in Compliance, Complaints, CRS, Tier Rating and develop action plans to improve results. After action plans were implemented, average results increased 50%.• Orchestrate new store locations/construction and remodels. Investigate and visit new location, complete site evaluations, work with Franchisee and Construction Coordinator on contraction items, Subway Corporate on equipment issues or problems, health inspector or landlord on any potential problems, and finally Business Consultants on updating ADA and attributes for store.

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  Apple Valley Ford

  • Sales Manager

    • Aug 2004 - Jul 2007

    • Hired, trained, and managed a staff of sales 30 + representatives to exceed their sales targets. • Maintained excellent customer relations and successfully resolved customer escalations.• Responsible for appraising cars and closing sales deals.

  • Sales Representative

    • Mar 2003 - Aug 2004

    • Top 5% nationally for Ford sales- Legends and Leader award. • Consistently exceeded goals for new and used car sales, warranty sales and lease renewals.• Trained and mentored new sales representatives.

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  Inver Grove Ford

  • Inver Grove Heights, Minnesota, United States

  • Sales Representative

    • May 2001 - Mar 2003
    • Inver Grove Heights, Minnesota, United States

    • Salesperson of the year- 2002.• Exceeded sales goals by 10% due to strong client service focus driving exceptional customer experience.• Trained and mentored new sales representatives.