Experience

• 

  CyberArk

  • Newton, Massachusetts, United States

  • Training & Access Operations Manager

    • Jan 2024 - Present
    • Newton, Massachusetts, United States

• 

  Optimizely

  • United States
  • Software Development
  • 700 & Above Employee

  • Director of Training Operations

    • Feb 2021 - Aug 2023

    I interact with individuals and departments across the entire company, from Sales, Accounting, Customer Success, and with Customers directly. I facilitate reporting, problem solving, procurement, forecasting, financial/data analysis and much more.

  • Training Manager, North America

    • Mar 2016 - Feb 2021

    I manage training staff & resources for Optimizely's fast growing North American region. I am responsible for forecasting, reporting, and meeting/exceeding aggressive revenue targets, scheduling, marketing, and addressing client inquiries. I also create and deliver training, instructor-led classroom, web-based online, and self-paced eLearning. I also focus on improving the skills & effectiveness of my team members.

• 

  Ektron, which merged with Episerver, which then became Optimizely

  • Nashua, NH

  • Web Developer and Lead Trainer

    • Apr 1999 - Mar 2016
    • Nashua, NH

    One of the first handful of Ektron employees; I have worked as a web developer, DB architect, led the professional services team, developed applications for internal use, led the training team, worked in technical pre-sales as a Solutions Engineer, in professional services as a UI developer & business analyst, and in training with eLearning course creation & instructional design.

• 

  Independent Contractor

  • Sr Software Developer

    • Oct 1994 - Apr 1999

    Developed relational DB driven applications for businesses including Clean Harbors, Lotus Software, Liberty Mutual, and RR Auction.

• 

  Arkwright Mutual Insurance

  • Waltham, MA

  • Sr Software Developer

    • 1990 - 1994
    • Waltham, MA

    Designed and built sophisticated relational DB driven business applications for internal use.

• 

  Digital Equipment Corporation

  • Maynard/Marlboro MA

  • Software Developer

    • 1986 - 1990
    • Maynard/Marlboro MA

    Developed relational DB driven business applications on the VMS OS platform.

• 

  Interactive Systems

  • Lowell MA

  • Software Developer

    • 1983 - 1986
    • Lowell MA

    Built business-oriented software applications for sale to clients, delivered consulting services, and built a database-driven CRM application for ISI use.