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Steve Langlois is a seasoned sales and operations professional with extensive experience in sales strategy, CRM administration, and process improvement. He has held various leadership roles, including Director of Sales and Contracts Operations at Verisk, where he founded the Sales and Contracts Operations function and introduced Lean Six Sigma to the organization. Steve has also worked as a Senior Manager of Global Sales and Contract Operations, B2B Marketing & Analytics Manager at Experience.com, and Sales & Marketing Operations Consultant at Brightleaf Inc.

Credentials

  • Certified Software Asset Manager
    International Association of Tnformation Technology Asset Managers
    May, 2016
    - Jun, 2026
  • Six Sigma Green belt
    Lean Sigma Corporation
    Jan, 2015
    - Jun, 2026
  • Revenue Operations
    HubSpot Academy
    Feb, 2024
    - Jun, 2026
  • Certified Compensation Professional
    World at Work
    Apr, 2004
    - Jun, 2026
  • Certified Salesforce.com Admin
    Salesforce

Experience

  • Verisk
    • Boston Ma
    • Director Sales and Contracts Operations
      • Aug 2011 - Present
      • Boston Ma

      Key Accomplishments- Founded the Sales and Contracts Operations function at AIR- Introduced Lean Six Sigma to the organization - Decreased errors in licensing from 10% to 3% - Decreased time from contract signature to license delivery from hours or days to less than 15 m...

    • B2B Marketing & Analytics Manager
      • Sep 2010 - Jun 2011

      Key Accomplishments- Developed content and advertising partnerships - Exceeded marketing revenue quota through strategically placed content and advertising campaigns• Developed and implemented the marketing content strategy for B2B operations• Created content like blog posts, webinars, tweets, w...

    • Sales and Marketing Operations Consultant-1099
      • Mar 2010 - Jul 2010

      • Developed and implemented sales and marketing methodologies, processes and training• Managed outbound email marketing campaigns, search engine optimization and various marketing projects• Responsible for training end users on Brightleaf’s software• Restructured Salesforce.com professional editi...

    • Sales & Marketing Operations Manager
      • Mar 2008 - Jan 2010

      • Primarily responsible for assisting the SVP of Sales in the smooth operation of sales support functions within the business.• In addition to working with the SVP of Sales, I assisted other cross functional groups within I2C such as Marketing, Client services, Finance and Deployment to maintain...

    • Inside sales rep
      • Aug 2006 - Jan 2008

      Inside Sales Representative July 2006 to January 2008• Generate and qualify leads, determine prospects’ needs and identify the best potential solution for a prospect’s environment• Develop the sales team’s pipeline by working with an outside representative within a defined territory• Support...

    • Technology Sales Rep
      • Jul 2005 - Jul 2006

      •Found, developed and closed sales opportunities through phone prospecting, team coordination, relationship building, forecasting, account resource allocation, account strategy, and planning•Gained understanding of client needs and worked to provide value by architecting Oracle-based solutions t...

    • Senior Account Manager
      • Feb 2003 - Jun 2005

      • Responsible for all aspects of developing and closing new business in a specific geographic territory, forecasting and maintaining a monthly pipeline, and meeting monthly sales quotas• Drafted compelling proposal requests to match client needs with Salary.com solutions• Identified prospective c...

    • Marketing Associate
      • 1999 - 2001

Education

  • 1996 - 1999
    Worcester State University

Suggested Services

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Industry Focus. “Sales and Marketing Services”

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