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Bio

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Steve Fryer is a seasoned retail and customer experience expert with 30+ years of experience in leadership, strategy, and team building. He has held executive positions at Walt Disney Company, Transit Casualty Company, and CX Opportunity, and has a background in law from Harvard Law School.

Experience

  • CX Opportunity
    • Long Beach, CA
    • President
      • Jan 2017 - Present
      • Long Beach, CA

      CX Opportunity is a service-centric, client relations leader specializing in creating and managing elite customer experiences worldwide. Their expertise aligns with their client's need for innovation and continual improvements within the customer service arena. Their offices are located in t...

  • CX Opportunity, LLC
    • Cathedral City, California, United States
    • President
      • Jan 2017 - Present
      • Cathedral City, California, United States
    • Consultant
      • Jun 2016 - Dec 2016
      • Long Beach

      The Fryer Book Group leverages its decades of experience to engineer retail companies to compete on world-class customer experiences by creating winning strategies, efficient operations and flawless execution.

    • Director, Guest Services
      • Oct 2005 - Dec 2016
    • Manager, Legal Affairs
      • Mar 1989 - Apr 1995

Education

  • 1983 - 1986
    Harvard Law School
  • 1974 - 1978
    Arkansas Tech University
  • Russellville High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail and Consumer Goods”

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