Bio
Experience
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United Kingdom
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Telecommunications
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700 & Above Employee
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Customer Advocate - Enterprise at Gamma
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Dec 2020 - Dec 2023
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Business Development Manager
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Apr 2016 - Dec 2020
Gamma creates simplified communications and software services for business. With a broad range of voice, mobile and data services, we lead on network strength, products that are both easy to use and provision, and quality through automation.We are one of the largest network carriers of fixed-line voice minutes in the UK, providing a comprehensive range of next generation voice, data and mobile services to businesses, the Public Sector and not-for profit organisations, including the latest IP telephony phone systems, high speed internet and data connection packages, mobile services and unified communication solutions.See more at: http://www.gamma.co.uk/
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DV02 Limited
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Portsmouth
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Sales & Business Development Manager at DV02 Limited
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Oct 2011 - Mar 2016
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Portsmouth
Responsible for new business sales development for DV02 Limited.
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Account Director
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Dec 2008 - Oct 2011
The company was formed in 2002 after its founder identified a gap in the market and then developed a unique platform which fully integrates fixed line and mobile telecoms expense management. Since that time, IntelligentComms has provided these services for numerous UK organisations including Scottish Water, Standard Life, Rolls Royce, Ernst & Young and the NHS.Control and clarity from software and services Veropath has the answer – powerful, web-based telecoms expense management supported by our industry experts. Operated through a Software as a Service model, VeroPath is a true business intelligence tool, giving you the insight you need to manage your fixed, mobile and data communications. All the data is loaded and managed by us as part of our service, enabling you to focus on delivering true value.We simply give you the clarity and transparency you need – for benefits that keep on coming, month-after-month
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Business Development - SI / SP Sales
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Jun 2001 - Nov 2008
Responsible for the sales & commercial activities of two of Avaya's Global Alliance Partners. Building, supporting & executing on our joint plan to accelerate the penetrate the market with a range of hosted & managed communications solutions. Comprising of Avaya's Enterprise communication applications.
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National Account Manager
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May 1990 - Jun 2001
Started in May 1990 as:Customer Services Manager - Responsible for a UK National Service division, special projects included the transition through the period of the national code change. Ensuring all our clients systems were upgraded & reading for the introduction of the new dialing codes + additionally upgraded for the millenium ( Y2K ) year 2000 enhancements.National Account Manager - Maintained & grew sales revenues into a number of the companies largest customers. Specialising in the retail & travel verticals.Southern Regional Sales Manager - Recruiting & training a direct sales team including both tele sales & field sales executives. Selling a range of communication solutions in the SME sector.
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Customer Service Manager
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Jun 1989 - May 1990
Customer Services Manager - Joined to assist company gain BS5750 accreditation & build a service division to serve it's customer base within the M25 orbital territory.
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Customer Support Manager
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Sep 1980 - Jun 1989
Commenced my work at STC in New Southgate by completing a 4 year endentured apprenticeship as an electronic technician. Attaining both HND & HNC in Electronics. Progressed within the Customer support unit in posts as:Technical Support Manager - Ensuring support provided to a UK dealer channel serving the SME market segment.Customer Service Manager - Creating & setting up a national service & support team responsible for delivering against the companies BS5750 certification.
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Education
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1980 - 1984Barnet College, Hertfordshire
HNC in Electronics -
1976 - 1980Christ Church, London N12
english
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