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Steve Burroughs

Hotel & Restaurant Consultant at Self-employed
Intro Book
Seasoned hospitality expert with 30+ years of experience in hotel management and operations.
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Location
Lakewood, Ohio, United States, US
Languages
  • Spanish -
Skills
  • Catering
  • Leadership
  • Operations Management
  • Food And Beverage
  • Resorts
  • Show all
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Bio

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Steve Burroughs is a seasoned hospitality professional with 30+ years of experience in hotel management, operations, and catering. He has led multiple hotels to success, including the turnaround of several Wyndham Hotel Group properties. Burroughs has a strong background in sales, customer service, and operational excellence. With expertise in menu development, resorts, and restaurants, he has a proven track record of delivering robust results. His experience spans from Marriott Hotels to Wyndham Hotel Group, and he has worked with various brands, including Hilton, Doubletree, Radisson, and Embassy Suites.

Experience

  • Self-employed
    • Hotel & Restaurant Consultant
      • Apr 2013 - Present

      Consulting for Hotel, Resort and Restaurant operations with focus on Sales, profits, customer service and operational excellence.

  • Harbor Inn Restaurant
    • Akron Ohio
    • Owner/Operator
      • Apr 2007 - Oct 2012
      • Akron Ohio

      Owned and operated 500 Seat multi concept Lakeside restaurant. The Harbor Inn featured upscale dinning and Banquets, a Bar & Grill featuring live entertainment and an outdoor bar and deck on the lake.

  • ITT Sheraton
    • General Manager
      • Oct 2005 - Apr 2007

      General Manager for Both Sheraton Independance and Sheraton Suites Akron/Cuyahoga Falls Managed both hotels thru Brand Standard Renovation

  • Wyndham Hotel Group
    • Holiday Inn San Angelo TX, Holiday Inn Cleveland Westlake
    • General Manager/ Task Force GM
      • Jan 2002 - Oct 2005
      • Holiday Inn San Angelo TX, Holiday Inn Cleveland Westlake

      Rspnosible for turning around several properties owned by Wyndham Hotel Group, Train GM's as well as run several hotels prior to sale including Hilton, Wyndham, Doubletree, Radisson, and Embassy Suites BrandsAt Westlake HI ran 266 room Full service upscale suburban hotel with 11,000 sq ft of meeting space and staff of 135 employees. Achieved F&B revenues in excess of 2M. Led hotel thru reaquiring Holiday Inn Brand Quality Certification

  • Bass Hotels & Resorts
    • Holiday Inn Select Atlanta Airport
    • General Manager
      • Apr 1999 - Jan 2001
      • Holiday Inn Select Atlanta Airport

      Opening GM for Brand reinvention prototype Holiday Inn Select hotel for Bass International. Opened 190 room hotel with 125 seat themed Steakhouse restaurant. Number one rated Hotel in brand category for first seven months of operation. Recieved 'Newcomer of the Year' award at the 2000 brand conference. Written up in Hotel & Lodging as the front cover article touting Holiday Inn Select's reinvention of the brand.

  • Marriott Hotels
    • Atanta and South East
    • General Manager
      • May 1981 - Apr 1999
      • Atanta and South East

      Marriott and Courtyard Hotels in Atlanta and the SouthEast Region. Our team usually finished 9th or 10th in the Hilton Head/Charleston Gof Tournament.

Education

  • 1977 - 1980
    University of South Florida
    Bachelor's degree
  • University of South Florida
    Bachelor's degree

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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