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Steve Burke is a seasoned hospitality professional with 30+ years of experience in the food and beverage industry. He has held various management positions, including Owner at Solutions Restaurant Design & Consulting LLC, Director of Mountain Dining at Vail Resorts, and General Manager at Rachel's Inc (now Springfield Restaurant Group). He has expertise in restaurant management, training, and process scheduling, and has worked in various locations, including Alma, CO.

Experience

    • Owner
      • Jul 2011 - Present
      • Alma, CO

      Solutions provides a variety of design services for new construction or refurbishment of existing operations. We offer concept development, detailed CAD design, FF&E specifying & sourcing, construction services and pre-opening management. We do not sell food service equipment which enables us to design conflict free. We design your restaurant with your needs in mind.Solutions also offers a wide range of Operational Consulting services. This includes restaurant start-up, staff training, systems development, and strategic assessments. Our operational consulting services are geared toward streamlining operations and increasing the profitability of existing restaurants

    • United States
    • Hospitality
    • 700 & Above Employee
    • Director of Mountain Dining
      • May 2008 - Jul 2011

      - Responsible for 14 high volume outlets in 5 locations, over $10 million in annual revenue- 8 direct reports, 20+ managers, and over 250 employees in 5 locations- Expanded wedding & special event business from 1-2 events per summer to over 85 events per summer, over $750,000 in revenue- Only Mountain Dining Director in Vail Resorts to have been given total design duties for two premier projects. Concepted these projects, ROI analysis & projectionsCreated kitchen, dining area, & bar CAD drawings, including all mechanical rough-in drawingsSpecified and procured all equipment and furnishings Provided on-site project management including daily field visitsSevens at The Grand Lodge at Peak 7• Sevens Restaurant a full service restaurant with 160 indoor seats • Sevens Express a walk-up quick service window for 320 outdoor winter dining seatsOne Ski Hill Place – A Rock Resort – multiple outlets• The T-Bar - 160 seat Après ski bar• Ski Hill Grill – 520 seat quick serve food court• Living Room Bar/Restaurant – 40 seat upscale restaurant for guests & owners• Meeting & Banquet Facilities• Commissary kitchen to support all operations• Integration with future construction to accommodate feeding Children’s Ski School- Developed systems to move F&B financial analysis metrics from ‘revenue per skier visit’ to transaction based analysis, revenue per transaction & transaction per skier visit (performance & penetration). Transaction analysis allowed for accurate year-round tracking and the ability to benchmark restaurants against each other. Transaction analysis is now SOP for all Vail Resorts F&B.

    • Assistant Director of Mountian Dining
      • Nov 2002 - May 2008

      - Responsible for daily Mountain Dining operations at Breckenridge Resort, 3 locations with 10 outlets- Accountable for budgeting, P&L review, and financial analysis on 23 various revenue centers on Breckenridge & Keystone mountains. Operations varied from activities call center to Starbucks stores, to food courts to a mountaintop 4 diamond restaurant- Developed many financial tools still in use today. Budgeting by dayLabor modeling by day typeScheduling tool with budget comparison abilities- Became an Infogenesis POS system super-user. Programmed all Infogenesis needs for both Keystone & Breckenridge mountain dining departments- Handled all expansion & capital projects for Breckenridge & Keystone – budgeting, design, execution & cost trackingKeystone Expansion Projects • River Run Village - developed & designed 8 projects, all completed summer/fall 2003• 4FUN Office Relocation 2004• Dumont Starbucks Conversion - 2007Breckenridge Expansion Projects• Maggie Building Remodel – 2002 – re-designed kitchen & food serving areas, upgraded bar, added stage and sound & light system• Sub Fusion @ Vista Haus – Winter 2003• Bistro de Paris – 2004• Maggie Coffee Bar - 2004• Breck Burger Bar – 2005• Bergenhof Deck Upgrades – 2006• Bergy Smokehouse - 2006

    • Service & Culinary Management Positions
      • Nov 1993 - Nov 2002

      During this time period I held various management positions in both service & culinary operations including: General Manager, Kitchen Manager, On-Mountain Catering Manager, Summer Banquets Manager, Banquet Chef- Created various systems for daily tracking of revenues, labor, cash handling, daily SOPsProjects• Vista Haus Serving Area Remodel – 2001 - first kitchen & service design• TenMile Station - 1998 - F&B Department Liaison during design & construction• Bergenhof Building Remodel – 1997 - First large scale remodel project

    • Floor Manager & Line Cook
      • Sep 1992 - Sep 1993
      • Erie, PA

  • Giant Eagle
    • Erie, PA
    • Manager Hot Foods Department
      • Mar 1992 - Mar 1993
      • Erie, PA

    • General Manager
      • May 1985 - Apr 1992

      Early in my career I discovered I had a knack for “fixing” restaurants• Rachel’s 12st, Erie PA• Wolf’s Den Restaurant, Knox PA• Rachel’s Roadhouse, Mercer PA• Tionesta Iron Bridge Inn & Tionesta Saloon, Tionesta PA• Rachel’s 12 St, Erie PA• Rachel’s Modern Tool, Erie PA• Iron Bridge Inn, Mercer PA

Education

  • 1980 - 1983
    Youngstown State University
    Mechanical Engineering

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Industry Focus. “Hospitality”

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