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Steve Baylee is a seasoned sales and marketing professional with extensive experience in customer engagement, product marketing, and management. He has held various roles, including Inside Sales Representative at Seequent, Brand Ambassador at Mozeek Promotions, and Product and Compliance Relationship Manager at Assurant. Steve has also worked with prominent companies like Microsoft, Intel, and The Good Guys, developing and implementing sales strategies, training retail staff, and driving business growth. Steve holds a strong skill set in customer service, project management, and technology, with proficiency in Microsoft Office and other software tools. He is based in Perth, Western Australia, and is well-versed in the local market. With his impressive background and expertise, Steve is a valuable asset to any organization looking to enhance its sales, marketing, and customer engagement capabilities.

Experience

  • Seequent
    • Perth, Western Australia, Australia
    • Inside Sales Representative
      • May 2024 - Present
      • Perth, Western Australia, Australia

      I have a new role with Seequent as an Inside Sales Representative. Cutting edge mining and civil software technology. I will be working with expanding our reach to the civil and emerging sectors.Seequent, The Bentley Subsurface Company, helps organisations to understand the underground, giving them the confidence to make better decisions faster. Seequent builds world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment. Seequent operates in 150 countries while maintaining headquarters in New Zealand.

  • Mozeek Promotions
    • Perth, Western Australia, Australia
    • Brand Ambassador
      • Nov 2022 - Present
      • Perth, Western Australia, Australia

      Working various marketing campaigns for lead generation and promotions throughout the city of Perth. Representing various brands such as Barbagallo, City of Vincent and Rocky Ridge brewery in various targeted campaigns throughout Perth. Engaging with clients and making them excited about the product by creating a great customer service experience.It's very important to represent the brands we work with in a professional manor to the consumer, to give them the best return on investment.

  • Assurant
    • Perth, Australia
    • Product and Compliance Relationship Manager
      • Jan 2018 - Jun 2022
      • Perth, Australia

      Experience running multiple accounts out of the WA/SA region. Developing retail electrical stores into proactively selling extended warranties and insurance products. Consistently obtaining a 20-30% yearly improvement and the largest growth nationally. Engaging with store managers, mentoring retail staff, and obtaining new ways to proactively drive our product in stores. Conducting one on one and group training sessions driving key points through solution- based selling to further increase results on a weekly basis.• Number 1 for % increased sales in Australia for Assurant (WA/SA) 2022.• Hit KPI bonus for 2022 by adding substantial value to the business through consistently high sales in store.Role responsibilities:· Product, training and support to retail stores both large and small format.· Conduct compliance checks where necessary and help support clients that need assistance in this field.· Carry out one on one, small group or even large group training to get stores up to date on both what our products are and more importantly, HOW to promote them to their customers.· Ensure all required in-store messaging and advertising is displayed, communicated effectively and made available to all consumers.· Track store progress, providing accurate and informative feedback to develop action plan to help stores achieve their weekly/monthly targets.

  • Microsoft
    • Perth, Australia
    • Microsoft Territory Advisor
      • Aug 2013 - Jul 2017
      • Perth, Australia

      Covering over 40 stores it's an important role that presents our company in a professional yet personal light to many of our customers. Companies I have been involved with including JB HIFI, Harvey Norman, Good Guys, Dick Smith and Officeworks. The focus for us is storytelling, as we feel that stories help build relationships to clients, and therefore to the greater public. Tasked to develop electrical sales stores into selling Microsoft surface, Xbox, hardware and office products . Mentoring staff into convincing consumers to see Microsoft as the preferred brand in store. Engaging with store managers to focus on strategies for obtaining value out of staff training, and how to maximise sales consistently.Some of my roles include:Franchisee/manager store liaison builder.RSP sales training and mentoring.Visual merchandising and displays.Technology problem solving at the coalface and over the phone.Customer service assistance in retailers I call on.Assistance with group training events.

  • Intel Corporation
    • Perth, Australia
    • Intel Retail Specialist
      • 2011 - 2013
      • Perth, Australia

      Training retail staff around promoting products with the biggest CPU company in the world. Using strategies on why to recommend Intel to customers and how to get stores to recommend Intel based processors ahead of its major competitor. Using in store merchandising techniques to effectively promote the brand throughout my territory. I helped drive Intel as the preferred brand of processor to many stores and built many great relationships over the years in this role. Companies I was involved with including JB HIFI, Harvey Norman, Good Guys, Dick Smith, Officeworks and Myer. Adapting myself to each different company was a very important part of the role. I was very happy to be promoted within my company to represent Microsoft in 2013, when I was transferred to my new role.Roles Included.Franchisee/manager store liaison builder.RSP sales training and mentoring.Visual merchandising and displays.Running group training events.Customer service assistance in retailers I called on.

  • The Good Guys
    • Cannington
    • Retail Sales Consultant Techzone
      • 2004 - 2010
      • Cannington

      Information Technology specialist.Customer problem trouble shooting in store. Sales of technology, whitegoods, browngoods, small appliances.Sales of extended warranty add ons and finance.Setting up floor displays.

Education

  • Tertiary

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