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Stephen Vandenberg is a seasoned retail professional with experience in customer service, inventory management, and team leadership. He has worked at Best Buy and fifty & five, providing excellent customer service and ensuring product availability. He also managed teams and processed orders, showcasing his adaptability and organizational skills. With a Bachelor of Science degree in Management and Human Resources, Stephen has developed a strong foundation in business and operations.

Experience

  • Best Buy
    • Apple Valley
    • Product Flow Specialist
      • Sep 2014 - Present
      • Apple Valley

      - Assists customers with basic shopping needs and ensures their needs are met.- Prepares products to be shipped to other stores and costumers’ homes.- Uses established safety guidelines while operating store equipment.- Completes daily replenishment to ensure product is fully stocked on the sales floor.- Ensures products are properly secured to reduce loss and eliminate hazards to team members and customers.- Processes online orders and assists customers and other employees with in-store product pickup.- Prepares merchandise and displays to ensure customers can see what’s possible and purchase products without delay.- Receives, ships, and records store inventory.- Removes merchandise from truck and compare against packing list.- Packages merchandise for shipment and completes bill of lading for transfers- Packages merchandise for shipment to return to Distribution Centers.- Operates equipment according to company safety standards to assist in moving merchandise.- Stocks merchandise on the sales floor.- Assists in the receiving of drop shipments- Completes paperwork for store receiving, transfers, home delivery, Junk Out.- Provide and maintain store appearance- Provide carryout service for customers- Confirms products are put on sales floor properly and in a timely manner.- Arranges product according to planogram specifications.- Performs ad set, price change, clean & bright, functionality and farming duties.- Upstocks overstock product when necessary.- Downstocks product when necessary.- Confirms functionality checks are complete and problems reported to the manager.- Greets customer and assists with locating product.

  • fifty & five
    • Redondo Beach, CA
    • Accounts Metrics Manager
      • Nov 2009 - Dec 2023
      • Redondo Beach, CA

      - Deliver monthly, quarterly and annual metrics and KPI reporting for all client accounts- Manage and organize client creative assets and tracking of deliverables- Perform analysis and research for white papers, annual sales reports, and client audits

  • Best Buy
    • Ontario, California
    • Inventory
      • Jul 2007 - Apr 2012
      • Ontario, California

      - Receiving and shipping of product- Unloading and stocking product from trucks and deliveries- Took stock counts of products to manage shrink (SWAT)- Display demos of live products on shelves- Worked at 2 locations (Brooklyn Center, MN & Ontario, CA)- Supervise and train new inventory staff

  • Argent Mortgage
    • Orange County, California Area
    • Sr. Funder
      • Mar 2004 - Feb 2007
      • Orange County, California Area

      - Manage team with funding mortgage loans for residential homes- Ensure all documents are accurate and complete prior to loan closings - Audit and fund residential loans in compliance with applicable policies, investor requirements and Federal and State regulations, including disbursing funds by wire- Resolve and answer inquiries, while providing follow-ups regarding loan documentation and funding

Education

  • 1999 - 2006
    California State Polytechnic University-Pomona
    Bachelor of Science (BS), Management and Human Resources

Suggested Services

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Industry Focus. “Retail”

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