Experience

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  Prism Software

  • Irvine, California, United States

  • Professional Services Consultant

    • 2021 - Present
    • Irvine, California, United States

    • Own the complete project lifecycle including requirements gathering, functional design,installation, user acceptance testing, and issue resolution• Execute the technical, software configuration, and implementation• Contribute to Prism’s Products’ architectures and features based on solutions that solvecustomer problems• Coordinate and organize large-scale projects, multi-departmental teams, and professionalactivities throughout a project’s lifecycle• Conduct remote or on-site product demonstrations, training courses, and informationalwebinars• Create customer demonstrations using customer specifications to showcase specific capabilitiesof Prism’s solutions• Lead technical scoping sessions to jointly architect solutions leveraging Prism products withprospective new customers

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  Self-employed

  • Software and IT Consultant

    • Jun 2020 - Present

    I am a Software Development and Technology manager with over 20 years of experience directing product development and IT operations.

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  Hunt Guillot & Associates

  • Ruston, Louisiana

  • Software Development Manager

    • Jun 2013 - Jun 2020
    • Ruston, Louisiana

    I managed the day to day software development and engineering software systems, including deployment, purchasing, and troubleshooting. I maintained project controls system. I also assisted with hiring and help desk management in addition to facilitating knowledge sharing meetings and training.Some of my proudest achievements in this position include:• Streamlining operations by developing and establishing numerous system integrations between document management, accounting, and engineering control systems.• Rewriting a system for sister company to boost operation speed and allow hardware operation with one hand for all company locations.• Migrating our on-premise SharePoint to SharePoint Online along with several engineering software upgrades, allowing constant upkeep of most current SharePoint versions and eliminating network bottlenecks when loading large files. This also improved access for all company sites.

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  Wireless Matrix

  • Flowood, Mississippi & Herndon, Virginia

  • Software and IT Consultant

    • Oct 2011 - May 2013
    • Flowood, Mississippi & Herndon, Virginia

    I oversaw the transition and maintenance of SkyGard LLC during the company acquisition. I provided on-call services 24/7 for this position. I migrated SkyGuard customers to new Wireless Matrix products and hardware while overseeing data center and device data traffic. I identified product gaps and built out features for future product releases.I am proud to say I upkept the data center without fail throughout my term here.

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  SkyGuard, LLC

  • Flowood, Mississippi, United States

  • Director of Information Technology

    • Feb 2010 - Mar 2012
    • Flowood, Mississippi, United States

    I managed day to day operations for projects, products, and the data center. I provided strategic direction for IT and software development on our GPS Fleet Tracking product. Furthermore, I maintained vender relationships and integrated software in hardware for companies such as Enfora, CalAmp, A-Trac, Garmin, Zoomsafer, SpeedGuage, and B&B Electronics.My proudest achievements in this position include: • Migrating the legacy hardware and OS for our web, messaging, and database servers in only 3 months.• Cutting costs by over 50% by renegotiating critical vendor contracts and identifying cheaper hardware devices.

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  IT Consultant

  • Software and IT Consultant

    • Mar 2009 - Feb 2010

    Worked extensively with educational institution creating network maps, pc troubleshooting, firewall installation, fiber troubleshooting.

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  Wolters Kluwer Financial Services

  • Minneapolis, Minnesota, United States

  • Director of Software Development and Technology

    • Sep 2006 - Feb 2009
    • Minneapolis, Minnesota, United States

    I directed cross-geographical development teams comprised of 36 software engineers and 25 on- and offshore contractors. I simultaneously spearheaded several large-scale projects to meet milestones while managing budgets, costs, vendor relations, and staffing. I orchestrated product development vision and release strategy, system architecture, and prototypes to ensure prompt delivery of quality products that comply with IT policies. Furthermore, I provided technical evaluations for acquisitions.Some of my proudest achievements in this position include: • Procuring over 1000 product installations through my design and delivery of industry-leading comprehensive suite of applications targeting community and regional markets.• Integrating a new banking suite with several third-party vendors, providing the key selling component for large customers.

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  GulfPak Corporation

  • Jackson, Mississippi, United States

  • Software & Product Development Manager

    • Jan 2003 - Aug 2006
    • Jackson, Mississippi, United States

    Managed day to day operations of IT systems, software developers, testers, and other technical staff. Delivered a enterprise class regulatory compliance system. I also spoke at user conferences and managed our advisory council.

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  Gulf Guaranty Life Insurance Company

  • Software and Product Development Manager

    • Jul 2000 - Dec 2002

    Managed day to day operations for a software development staff of 10 including software engineers, quality assurance, and interface engineers.

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  Gulf Guaranty Life Insurance

  • Jackson, Mississippi, United States

  • Customer Service Manager

    • Jul 1999 - Jun 2000
    • Jackson, Mississippi, United States

    Managed a customer service team of 5 and served as Tier 2/3 technical support.

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  Gulf Guaranty Life Insurance Company

  • Jackson, Mississippi, United States

  • Technical Support / Software Engineer

    • Jun 1993 - Jun 1999
    • Jackson, Mississippi, United States

    I handled daily support calls from end customers and developed legal content using our proprietary scripting language.