Experience

• 

  NN Accountability Bookkeeping and Training Group

  • Gold Coast, Queensland, Australia

  • Chief Technology Officer

    • Oct 2023 - Present
    • Gold Coast, Queensland, Australia

    Providing expert technical leadership to our client's businesses across Australia, specialising in automation solutions and integrations between Xero and other specialised software such as Shopify, Keap, Cliniko, Clinic2Cloud and more.

• 

  Telstra

  • Australia
  • Telecommunications
  • 700 & Above Employee

  • Chapter Lead Principal - Consumer Digital

    • Mar 2023 - Oct 2023

    Leading a large team consisting of 200+ software engineers across 6 chapters who provide Telstra with specialist engineering capabilities to deliver digital experiences for Consumer & Small Business customers including web, mobile and API development. Chapter members flow to work in many different missions including My Telstra app, Telstra Plus (Loyalty program), Agora Shop (online ordering & sales) and Pre-Paid Recharge & Activation.

  • Chapter Lead - Self Service (Mobile Apps)

    • Jul 2019 - Mar 2023

    Leading a global team of 50+ highly skilled specialist software engineers who provide Telstra with the in-house capability of native iOS & Android development for Consumer and Small Business customer segment. Chapter members work in both Digitisation and Digital Channels programs of work, primarily focusing on delivery and ongoing support for the My Telstra app which currently has over 5 million active users.

  • Technology Team Manager - Mobile Engineering

    • Jan 2012 - Jul 2019

    Leading multiple high performing DevOps teams responsible for native mobile app development across all platforms and technologies including iOS, Android and Xamarin, Technology/application manager for a portfolio of mobile apps including MyTelstra, Telstra 24x7, Telstra Air, Home Dashboard and others. Implementation of DevOps monitoring tools including New Relic and Splunk, and responsible for 24x7 operational support for large scale customer facing digital applications. Recruitment and people management of a large team of specialist engineering resources (permanent and vendor) in both Australia and India

  • Technology Team Manager - Online Application Engineering

    • Jan 2008 - Jan 2012

    Technical delivery lead and application manager for a portfolio of web applications including Telstra Unified Messaging MyInbox, Telstra Prepaid Recharge, Boost Recharge, Telstra Service Status Page, Bigpond Photos and others. People leadership of a large team of engineering resources including recruitment as well as supporting career development, mentoring and performance management.

  • Senior Web Application Developer

    • Jan 2004 - Jan 2008

    Lead developer responsible for delivery of online selfcare functionality for BigPond customers My BigPond. Leading major technology transformation initiatives to rebuild legacy web applications using Java J2EE and Struts MVC modern architecture, and support migration of Telstra’s customers from legacy billing systems to new strategic CRM solution.

  • Full Stack Developer

    • Feb 2003 - Jan 2004

    Full stack developer responsible for implementation, deployment and support of feature enhancements to internal intranet, telstra.com and bigpond.com web applications using ASP/VBScript, javascript and SQL Server databases.