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Bio

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Credentials

  • Customer Service Foundations
    LinkedIn
    Sep, 2020
    - Apr, 2026
  • Developing Your Emotional Intelligence
    LinkedIn
    Sep, 2020
    - Apr, 2026

Experience

    • Branch Manager
      • Dec 2016 - Present
      • Nakuru

      grown from a direct sales representativeteller, customer service champion, back office officer, system administrator, credit officer, credit supervisor, branch supervisor, operations manager.

    • Acting Branch Manager
      • Mar 2014 - Nov 2016

      branch operations managementoperation risk managementcredit appraisal, monitoring and growthstaff motivation and leadershipretail bankingcustomer experiencebank reconciliations

    • Branch Operations Manager
      • May 2006 - May 2013
      • Kenya

      Over see all branch operations, control and mitigate risks, grow assets and liability, and grow profitability

Education

  • 2017 - 2021
    Jomo Kenyatta University of Agriculture and Technology
    On going Postgraduate Degree, Business Administration and Management, Strategic
  • 2014 - 2016
    St. Paul's University
    Master's degree, MBA (Strategic Leadership and Management)
  • 2002 - 2006
    Makerere University
    Bachelor’s Degree, Mass Communication/Media Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Banking”

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