Experience

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  Kroger

  • United States
  • Retail
  • 700 & Above Employee

  • District HR Leader

    • May 2021 - Present

  • Assistant Store Leader

    • Apr 2020 - May 2021

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  WOW! Entertainment for Events

  • Nationwide

  • Director of Event Sales

    • Nov 2014 - Apr 2020
    • Nationwide

    WOW! Entertainment is well known for providing arcade and casino games for special events.• Key Clients: ABC, Bloomingdale's, CBS, ESPN, JP Morgan Chase, L'Oreal, NBC, NBA, NY Jets, NY Giants, Philadelphia Eagles, Saturday Night Live, The Today Show, The Tonight Show, The View & many more.• Increased sales, profitability and commissions consistently.• Collaborated with CEO and IT to update and improve CRM software for improved tracking and customer service.• Maintained and improved WOW Facebook and LinkedIn social media presence.• Improved click rates on successful email campaigns.

• 

  Kroger

  • North Richland Hills, Texas, United States

  • Associate Store Manager

    • May 2011 - Oct 2014
    • North Richland Hills, Texas, United States

    Started out as an overnight Grocery Clerk. Promoted to Grocery Manager within 1 year, and Associate Store Manager within 2 years. • Managed, Supervised and provided leadership of employees in grocery, dairy and frozen food• Provided excellent customer service by answering questions about merchandise and resolving concerns• Determined if inventory was sufficient for needs; ordered merchandise when necessary• Maintained excellent relationships with vendors; prepared purchase orders; tracked status of requisitions and orders

• 

  Amusitronix - The VR Guys

  • Nationwide

  • CEO Sales & Marketing

    • Jun 1999 - May 2011
    • Nationwide

    Amusitronix was the nationwide leader in providing Virtual Reality Interactive Rentals for events.• Key clients: Budweiser, Cincinnati Reds, Coca-Cola, Dallas Cowboys, Ford, Hendrick Motorsports, John Force, Space Center Houston, Time Magazine and many more.• Designated part owner with equal share in company as a result of exceptional sales and social media marketing to increase sales by 400%• Managed the complete opening and operation of new offices in St Louis and Dallas to better serve our nationwide corporate clients

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  LabCorp

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Field Customer Service Rep

    • 1999 - 2001

    • Received numerous bonuses for controlling attrition and for growing the market• Visited doctors and other facilities to educate them and their staff on our products, services and solved billing issues for patients

  • Regional Phlebotomy Manager

    • 1994 - 1999

    • Oversaw phlebotomy procedures, protocol, and training for a 7 state area with over 750 employees• Responsible for selecting, building out and furnishing phlebotomy drawing stations and stat laboratories

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  Quest Diagnostic

  • Rockville, MD

  • Customer Service Manager

    • 1988 - 1994
    • Rockville, MD

    • Promoted from technician to manager of staff that accepted all incoming calls and concerns• Instituted first non-sales person bonus in company for meeting and exceeding goals• Selected as the trainer of all managers in Rockville, MD on company's Quality Control initiatives

• 

  US Navy

  • Bethesda, Maryland, United States

  • E-4 Hospital Corpsman/ Lab Tech

    • Jun 1984 - Jun 1988
    • Bethesda, Maryland, United States

    -Honorably Discharged-Managed the Stat Laboratory at Bethesda Naval Hospital.-Selected to work with NIH to collect and stain bone marrow samples to study Small Cell Lung Cancer and Hodgkin's Disease