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Stephen Edward Novak profile image

Stephen Edward Novak

Business Owner President at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Appliance Doctor</span>
Intro Book
Seasoned professional with 40+ years of experience in repair and service of major appliances and electronics.
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Location
Schenectady, New York, United States, US
Languages
  • English -
Skills
  • Six Sigma
  • Ability To Troubleshoot And Repair Electronics ...
  • Accounting
  • Cross Functional Team
  • Retail
  • Show all
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Bio

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Stephen Edward Novak is a seasoned professional with extensive experience in repair and service of major appliances and electronics. He holds various certifications and has worked in multiple industries, including retail, automotive, and telecommunications. With a strong background in troubleshooting and repair, Novak is well-equipped to provide expert service and support. With 40 years of experience in the field, Novak has developed a unique blend of technical skills and industry knowledge. He has worked with various companies, including Sears Holdings Corporation, General Electric, and Capital Electronics, and has held positions such as Service Manager, Home Service Sr.Technician, and Owner/President. Novak's expertise spans multiple areas, including electronics repair, appliance service, and sales. Novak's education includes an Associate of Applied Science degree in Industrial Engineering Drawing and Design from the State University of New York at Hudson Valley, as well as a Certificate Diploma in Television theory and Servicing from Linton High School Evening Division.

Credentials

  • Heroism Award
    Scotia Glenville police department
    Oct, 1992
    - May, 2026
  • GM Vanguard Award / Outstanding sales achievement
    Otto Oldsmobile-Cadillac, Inc.
    Nov, 1986
    - May, 2026
  • AHAM Refrigerant Recovery Cert.ID# 4886 2/10/04
    -
  • Amateur radio certification
    Federal Communications Commission
  • Heroism award
    Scotia Glenville Police Dept.

Experience

  • Appliance Doctor
    • ALBANY, NY
    • Business Owner President
      • Jan 2018 - Sep 2021
      • ALBANY, NY

      In home repair of major appliances

  • Marcella's Appliances
    • Schenectady NY
    • Appliance / Electronic/ Field Service Engineer
      • Nov 2010 - Jan 2018
      • Schenectady NY

      In house Service and problem resolution on all types Appliances and Electronics .

  • Sears Holdings Corporation (A&E)
    • Albany, New York Area
    • Home Service Sr.Technician
      • Jun 2006 - Sep 2010
      • Albany, New York Area

      Sr. Service Technician / HDTV electronics, appliances and refrigeration / sales of service contracts and related products. Recognized for customer satisfaction and "Top Performer Awards" 08/2010.

  • Boscov&#39;s Appliances and Electronics (APPLIA...
    • Capital District Area
    • Home Electronic and Appliances Sr. Service Technician
      • 2004 - 2006
      • Capital District Area

      Appliance and HD TV service, Refrigeration, Electronic repair

  • Goldstein Automotive Group
    • Colonie NY
    • Internet Sales Manager
      • 2002 - 2003
      • Colonie NY

      Duties related to answering questions and selling a variety of cars and trucks on the Internet in a timely manner.

  • Capital Electronics / The VCR Doctor
    • Rotterdam NY
    • Owner / President
      • 1992 - 2002
      • Rotterdam NY

      Operation and Management of a successful electronics repair company for 12 years.

  • Rent A Center
    • Schenectady NY
    • Service Manager
      • 1989 - 1991
      • Schenectady NY

      Responsible for product service for 19 stores and oversight of technicians throughout the Northeast.

  • Otto Cadillac Oldsmobile
    • Colonie NY
    • Retail Sales Associate
      • 1986 - 1988
      • Colonie NY

      Sales and leasing of new and used cars and trucks.

  • General Electric ICSO
    • Schenectady NY
    • Data Communications Sr. Field Service Technician
      • 1972 - 1985
      • Schenectady NY

      Duties related to field service of computer peripherals in NY, NJ, MA and ME.

  • NYS Department of Transportation DOT
    • Albany NY
    • Draftsman Highway Design
      • May 1969 - Sep 1969
      • Albany NY

      Drawing and Planning of State highways.

Education

  • 1970 - 1972
    State University of New York at Hudson Valley
  • 1978 - 1979
    Linton High School Evening Division
  • 1969 - 1975
    New York State Army Reserve National Guard (NYARNG)
  • 1965 - 1969
    Shaker High School Latham NY

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer Hardware”

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