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Stephen Cooke is a seasoned professional with extensive experience in sales, management, and logistics. He has held various roles in the UK, including Client Development Manager at apetito UK, New Business Development Manager at Castle Colour Press Ltd, and Sales Executive at DST Output UK. Cooke has also worked as a Senior Sales Manager at Prolog and a Sales Manager at PPP Lifetime Care plc. He holds a BSC (Hons) in Management Sciences from the University of Manchester - Institute of Science and Technology. Stephen Cooke is a skilled manager with a strong background in sales, customer service, and logistics. He has a proven track record of success in developing and managing customer relationships, driving business growth, and improving operational efficiency.

Experience

  • apetito UK
    • South East England
    • Client Development Manager
      • Oct 2015 - Present
      • South East England

      I am responsible for the active management and development of a range of customers within the Care Home Sector. They vary in size, spend and needs. My role involves mobilisation, training, audit support, budgets, new product introductions, sales and customer satisfaction. Each activity is focussed on the delivery of excellent service and market leading food.apetito has been creating delicious and nutritious meals for Care Homes, Local Authorities and Hospitals for over 50 years. Sister company, Wiltshire Farm Foods deliver great tasting food direct to the public. They are a people orientated company that focus on the development of products, staff and customers.This is a varied and enjoyable role working with an award winning food manufacturer and a range of professional customers.

  • Castle Colour Press Ltd
    • Norwich, United Kingdom
    • New Business Development Manager
      • Sep 2014 - Jul 2015
      • Norwich, United Kingdom

      I had a pure hunting sales role at this well run and innovative packaging company. My role centred on the promotion of packaging products and services to manufacturers, build a pipeline and making sure Castle were considered when other suppliers let customers down. Dealt with customers at all levels. Worked with colleagues to relaunch the company website.Castle Colour Press is a leading UK based specialist manufacturer of board based blister cards and carton packaging. It is a family owned business based in Norwich, Norfolk. The core offer is the manufacture of a range of packaging that allows our clients products to be displayed effectively, maximising shelf space and having visual impact. Company Products cover:Folding cartons, Printed Cartons, Product Sleeves, Blister Pack Cards, Counter Top Displays, Product Cartons, Food Cartons, Blister packs, Header and Hanging Cards, Shelf Ready Packaging, Blister cards, Crash lock Cartons, CLB Cartons, STE Cartons, RTE Cartons and Trays

  • DST Output UK
    • Braintree, Essex
    • Sales Executive
      • Oct 2013 - Jun 2014
      • Braintree, Essex

      DST Output UK are communications delivery experts. Using print, online and mobile channels, we streamline and simplify the task to help many of the UK’s largest business connect with customers more efficiently and more profitably. I was recruited to develop opportunities for the company’s Dedicated Fulfilment and Response Handling Facility in Jarrow. • Explored opportunities to sell into existing clients using other company services • Instigated initiatives to build awareness of the site with local complementary businesses • Hunted hard for new business opportunities that matched site’s operational and systems capabilities. • Promoted services included contract packing, product fulfilment, storage, distribution and specialist response handling support• Established contact database utilising Central Salesforce Software• Successful in building a pipeline of business opportunities that met the capabilities of the site DST Output are a successful progress organisation offering excellence in core services.

  • Prolog
    • Sudbury, Suffolk
    • Senior Sales Manager
      • Sep 1997 - Oct 2013
      • Sudbury, Suffolk

      My core career years were spent selling outsourced services provided by this successful privately owned organisation. Utilising a consultative sales approach to successfully design solutions and deliver complex tender responses. Developed skills in all aspects of the sales process. Led cross functional teams to develop tailored and fully priced solutions that met exacting customer needs, adding value and improving service. My role also involved supporting re-tender activities important in maintaining a strong customer base and relationship management when required. Using in-house systems resources I was able to improve client operational processes to improve efficiencies and cut costs. Collaborated with other organisations such as carriers and print management companies to extend the service offer. Key contract wins with clients secured in the FMCG, Central Government Department, Manufacturing, Retail, Agencies, Charity and Airline Sectors. • Secured Storage, Fulfilment & Logistics contracts – with Jonathan Adler, RAC, Fortnum and Mason, Lloyd Shoe, Base London, Arthritis Research UK, Oreck • Won Mixed Service Government contracts, with Department for Education, HSE Books, DWP, NHS Pensions Agency, QCA, Home Office, Department of Health• Secured Multi Channel Customer Service Contracts with Gardening Direct, Early Learning Centre, Winter Fuel Payments, Cocosa• Secured Point of Sale Fulfilment contracts with Britvic, Starbucks, Coors, Global Brands • • Initiated success within the Central Government Sector• Supported numerous Implementation processes by encouraging the support of colleagues and using tested project management techniques • Built solid relationships with customers resulting in repeat and up selling business• Represented the organisation at trade events in UK and abroad • Became a respected member of the management team• Contributed to growth of annual company revenues from £10m to £35m during my tenure

    • Sales Manager
      • Oct 1994 - Sep 1995

      Interesting role selling a specialist insurance product to provide protection against the financial and health problems caused by the need for Long Term Care. An excellent experience working with a people and training focussed organisation.

    • Project Manager
      • Sep 1989 - Oct 1994

      Led a small team working for Ford Motor Company Fleet Sales. My team supported the sales effort with special product users including the police, ambulance and utility organisations. An excellent experience managing a team, budgets and propecting.

Education

  • 1983 - 1986
    University of Manchester - Institute of Science and Technology
    BSC (Hons), Management Sciences
  • 1976 - 1983
    Ramsey School Halstead
    'O' and 'A' levels, English, History and Geography

Suggested Services

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Industry Focus. “Food and Beverage Manufacturing”

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