Experience

• 

  Self employed

  • west Kootenay

  • Retired

    • Apr 2019 - Present
    • west Kootenay

• 

  Convoy Supply Ltd.

  • Account Manager

    • Apr 2008 - Nov 2013

    Key Responsibilities and Accomplishments:• Grew business base by 12%• Improved existing customer penetration rates by 30%• Grew gross margin by 31%• Maintained 5 “touches” per day – customers in middle of transactions, existing customers, new business opportunities• Generated over $2 million Revenue per year• Exceeded targets by 10% per year

• 

  IKON Office Solutions

  • Kelowna and West Kootenays

  • Account Manager

    • Jan 2001 - Mar 2008
    • Kelowna and West Kootenays

    Key Responsibilities and Accomplishments:•Exceeded territory quota by up to 159%•Within 2 years of joining IKON I was awarded “Circle of Excellence” – given to top 5% of sales force in North America•Deemed as a “High Potential Candidate” with IKON Office Solutions and was invited to attend their Strategic Selling Skills program. •Strategic Selling Skills – 2006• Comments from the course moderator “…though a tenured professional, your attitude toward growth and expansion of your knowledge and capabilities was as fresh as a newly hired representative with everything to learn. …knowing how to uncover and qualify the client’s specific issues and opportunities and enabling them to envision a new world as a result of working with and through you. …final presentation was one of the best ever seen.”•CORE Training: 2001 – 2002. Involves complete training in the buying process and 8 sales roles that are intimate to every transaction. Based on “Getting into your Customer’s Head” by Kevin Davis.•Worked with the customer to receive credit applications and work with in-house financing to receive approvals for associated credit lines (including GE Capital)

• 

  Energuide for Houses

  • Okanagan

  • Energy Auditor

    • Jan 1998 - Dec 2000
    • Okanagan

    Key Responsibilities• Develop and market Federally sponsored home energy audit in association with Building Insight• Ensure home office was prepared to do business on a daily basis• Contact customers to arrange and confirm appointment to perform energy audit• Prepare final report in customer home and present findingsKey Accomplishments• Performed over 1400 audits in 2 years• Able to standardize process such that it was a repeatable and reliable audit process

• 

  Realtor

  • West Kootenays, Kelowna

  • RI(BC)

    • May 1978 - Aug 1998
    • West Kootenays, Kelowna

    Realtor 1979 – 1998Key Accomplishments:• Complete an upgrade to full “Agent” license after 2 years as a Realtor• Completed 4 year course in Urban Land Economics at UBC. Specialty in Appraisal. Key areas of study include marketing, management, finance, building and development of various types of real estate. Graduated with 89% average in 1989 with a specialty in appraisal. 1985 - 1989• Completed Notary Public Preparatory Course in Summer 1990. Key areas of study include Law of Contract, Agency and Torts and Mortgages, Land Title Systems, Commercial and Residential Tenancies, Wills and Trusts, Development and Planning, and Mortgage Underwriting and Borrower Qualification.• Worked with Okanagan Mainline Real Estate Board as member of Ethics committee.Rosling Real Estate – Trail 1979-1984• Able to gain close to 50% market share in local market within 2 yearsLakeland Realty and Sussex Realty 1984 - 1998• Move to a larger marketplace to further career in a larger marketplace with a growing market• Began with no contacts and built a successful business averaging over 40 transactions per year over the next 18 years.• Key performance goal was meeting at least 2 new opportunities per day

• 

  Teck Resources Limited

  • Trail, BC

  • Research Technologist

    • Jul 1973 - Jun 1978
    • Trail, BC

    •Was hired by and went directly from BCIT into Cominco’s research division located in Trail, BC. Key Responsibility and Accomplishment:• Key in researching and developing a system of purifying Sullivan Mine waste water. • Started as lab work, then to a lab-sized pilot process, moved to scale model pilot plant and then on to full scale industrial process at Kimberley BC operations. • The successful result was involved taking heavily polluted mine waste water, processing it to a point where it could be safely put back into the environment, while creating stable by-products that could be returned to the mine cavity where it could no longer harm the environment.