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Stephanie Palmer is a seasoned property management professional with expertise in bookkeeping, accounting, and customer service. She has 15 years of experience in the industry, including roles as Director of Operations, Senior Auditor, Assistant Manager, and Leasing Consultant. Palmer holds a BS in Business from Western International University and a Post-Baccalaureate degree in Speech-Language Pathology Assistant from Northern Arizona University.

Credentials

  • Arizona Article 9 - Managing Inappropriate Behaviors
    -
    Nov, 2016
    - Jun, 2026

Experience

  • Linguistic Solutions
    • Phoenix, Arizona, United States
    • Director of Operations
      • May 2021 - Present
      • Phoenix, Arizona, United States
    • Speech-Language Pathologist Assistant
      • Feb 2017 - Present
    • Senior Auditor
      • Jul 2012 - Jan 2018
    • Assistant Manager
      • Sep 2010 - Aug 2011

      Assist Property Manager in operating the property Assist in establishing and executing an effective resident retention plan, including positive customer relations and timely resolution of resident problems.Assist in planning and hosting property sponsored resident social eventsAssist in developin...

    • Resident Account Specialist
      • Jun 2006 - Sep 2010

      In charge of the bookkeeping for 4 communities & oversee 2 others Post/deposit rent, follow through with the eviction processComplete final move out paperworkPrepare vendor invoices and submit for paymentAccounting Month EndMeet various deadlinesCreate and implement policies/procedures Train...

    • Bookkeeper
      • 2004 - 2006

      Ensuring resident's accounts are current and correct in regards to charges and payments.Post and deposit all money collected at selected propertiesMonth end reporting and first of month billingManage automatic withdraws from resident's bank accounts for monthly rent payments Update any and all lease changes, including new move ins and move outs, in the computerParticipate in Due Diligence for potential ownership and/or management of existing propertiesProcess vendor invoices for payment

    • Leasing Consultant
      • 2002 - 2004

      Responsible for performance of all activities related to apartment rentals, move-ins and lease renewalsAssist in resident relationsGenerate and handle traffic, lease apartments, qualify prospects, prepare lease documentation.Employee of the Month (March 2004)

Education

  • 2015 - 2016
    Northern Arizona University
  • 2004 - 2006
    Western International University

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