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Bio

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Experience

  • SMILLERVision your Hospitality Mentor
    • Port Mouton, Nova Scotia, Canada
    • Founder
      • Dec 2023 - Present
      • Port Mouton, Nova Scotia, Canada

      Empowering Hospitality Leaders to Elevate Experiences, Energize Teams, and Elevate Profits—Together, We Chart the Uncharted.

  • Savvi
    • St George, Utah, United States
    • Partner
      • Sep 2020 - Present
      • St George, Utah, United States

      Creating outcomes that pay us back, fill us up and keep our fires lit. Making choices that pay back tomorrow, residuals ... Choices that are proactive rather than reactive, customizing my future. An honest man's pillow is his piece of mind.. #BeYourOwnHero

  • South Shore Tourism Cooperative
    • South Shore, Nova Scotia
    • South Shore Tourism Cooperative Coordinator
      • Aug 2019 - Present
      • South Shore, Nova Scotia
    • General Manager
      • Mar 2018 - Jul 2019

    • F&B Manager
      • Mar 2017 - Mar 2018

    • United States
    • Gambling Facilities and Casinos
    • 700 & Above Employee
    • Director Food & Beverage
      • Jun 2013 - Oct 2016

      Responsible for the operation of this $51 million dollar division, within the property staffing 800 team members. The division is comprised of 13 operating outlets ranging from quick service, room service and steakhouse fine dining Improved EBITDA margins from 9.3% to 15.3%. Reduced team member turn over from 43% to 26%. Retained 93% of Food & Beverage team with major market competitor next door. Highest casino beverage scores in company with 15 point improvement. Developed and opened 4 new concepts at the property.

    • Assistant Director of Food and Beverage
      • Jul 2011 - Jun 2013

      overseeing Ember Grille and Wine Bar, Banquets, Desserts and Lattes and all front of house training..

    • General Manager Ember Grille and Wine Bar
      • Jan 2011 - Jul 2011

      over saw the transition from the management contracted Snake River Grill to the Pinnacle operated Ember Grille and Wine Bar.

    • General Manager Snake River Grill of Jackson, Wyoming
      • Mar 2005 - Jan 2011

      oversaw all day to day operations for the restaurant, created the wine program and was responsible for inventory and ordering control, hired and trained all staff, reported to a management team out of state, provided exceptional service to the casinos most important clientelle and the fabulous local clientelle in a balanced atmosphere

    • Food and Beverage Manager
      • 1996 - 2005

      ran daily operations for the Food and Beverage department on a 300+acres resort, open year round with seasonal peaks and valleys, created and maintained an exceptional wine program, promoted the property provice wide

    • food and beverage manager
      • 1990 - 1996
    • server
      • 1984 - 1986

      created an atmosphere as to where my resort guest felt as though they were guests in MY home.

Education

  • Cornell University
  • 1988 - 1990
    Nova Scotia Community College
  • Cornell University
  • Cornell University
  • Sommelier

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