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Stephanie Graves profile image

Stephanie Graves

Owner at Elodie's Utopia
Intro Book
Stephanie Graves, a seasoned administrative professional with 6 months of experience as Owner at Elodie's Utopia, brings 3 years 7 months of experience in Senior Administrative Assistant at SummitStone Health Partners, and 2 years of experience in various roles including Certified Pharmacy Technician, Customer Service Representative, and Medical Transcriptionist.
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Location
Wellington, Colorado, United States, US
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Bio

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Stephanie Graves is a seasoned executive with a proven track record of delivering exceptional results in various industries. As a Senior Administrative Assistant at SummitStone Health Partners, she honed her skills in administrative support, ensuring seamless operations and personalized customer service. Graves also brings expertise in pharmacy operations, having worked as a Certified Pharmacy Technician at Elodie's Utopia and Caremark Specialty Pharmacy, where she efficiently processed prescriptions and provided patient support. Graves' experience extends to customer-facing roles, including Customer Service Representative at Kohl's and Medical Transcriptionist at American Transcription Solutions, Inc., where she developed strong communication and typing skills. Her proficiency in medical terminology and administrative procedures has been demonstrated through her work at various organizations. Graves holds a Bachelor's degree in Business Administration and Management from National Louis University and an Associate of Arts degree from College of Lake County. She is certified in Sterile Products and ExCPT Pharmacy Technician, showcasing her commitment to ongoing professional development.

Credentials

  • Sterile Products Certification
    NPTA - National Pharmacy Technician Association
    Jul, 2014
    - Apr, 2026
  • ExCPT Pharmacy Technician
    National Healthcareer Association (NHA)
    Dec, 2009
    - Apr, 2026

Experience

  • Elodie's Utopia
    • Wellington, Colorado, United States
    • Owner
      • Jan 2024 - Present
      • Wellington, Colorado, United States

  • SummitStone Health Partners
    • Senior Administrative Assistant
      • Aug 2020 - Feb 2024

  • Osco Drug
    • Fox Lake, Illinois
    • Certified Pharmacy Technician
      • Nov 2010 - Mar 2013
      • Fox Lake, Illinois

      Efficiently and accurately processed new prescriptions, transfer and refill requests for a busy pharmacy. Provided personalized customer service by submitting insurance claims and resolving third party rejections on behalf of the patient when necessary, while expeditiously filling and dispensing prescriptions.

  • Kohl's
    • Round Lake Beach, Illinois
    • Customer Service Representative
      • Jun 2010 - Nov 2010
      • Round Lake Beach, Illinois

      Worked the customer service desk by assisting customers with returns, exchanges and processing credit card payments. Assisted the night manger by performing closing and balancing procedures of cash drawers.

  • Caremark Specialty Pharmacy
    • Mount Prospect, Illinois
    • Certified Pharmacy Technician
      • May 2010 - Jun 2010
      • Mount Prospect, Illinois

      Scheduled refill requests, verified active prescriptions and prior authorizations for patients with cancer. Provided information to patients about their refills, insurance coverage benefits and account balance.

  • American Transcription Solutions, Inc.
    • Clearwater, Florida
    • Medical Transcriptionist
      • Jun 2008 - May 2010
      • Clearwater, Florida

      From home, transcribed acute care reports along with consults, occupational health and radiology reports for hospital in Florida. Became fluent in medical terminology, common diagnoses and medications. Utilized my skills of being a proficient typist and proofreader.

  • BCU
    • Vernon Hills, Illinois
    • Member Service Representative
      • Feb 2005 - Nov 2005
      • Vernon Hills, Illinois

      Handled financial transactions per members' requests and preserved confidentiality regarding their account(s) and financial business. Assisted with vault inventory and counted down a cash drawer at the end of work shift. Opened new accounts and gathered information for loans applications.

  • Barrett Enterprises Inc
    • Fox Lake, Illinois
    • Office Administrative Assistant
      • Apr 2003 - Mar 2004
      • Fox Lake, Illinois

      Supported vendors and employees with supply orders. Performed weekly billing and payroll procedures. Organized repair services and processed job orders.

Education

  • 2018 - 2019
    National Louis University
    Bachelor's degree, Business Administration and Management, General
  • College of Lake County
    Associate of Arts - AA

Suggested Services

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Industry Focus. “Health, Wellness and Fitness”

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