Experience

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  Software Guidance & Assistance, Inc. (SGA, Inc.)

  • United States
  • Staffing and Recruiting
  • 100 - 200 Employee

  • Certified Diversity & Inclusion Senior Technical Recruiter

    • Feb 2021 - Apr 2024

    - AIRS Certified Diversity Technical Recruiter- Member of the DEI Board and Committee that met quarterly to discuss how to incorporate more aspects of DEI into our day-to-day recruitment, BD and Supplier efforts.- Responsible for liaising with SGA’s Corporate Attorney to develop a “What Not to Say” DEI training program and documentation for organization wide efforts.

  • Team Lead, Senior Technical Recruiter and Trainer

    • Sep 2014 - Feb 2021

    - Managed the full life cycle recruiting process utilizing the Agile framework to bring greater flexibility to the hiring process and adapting to the needs of the team, end client and changes in the environment and project requirements.- Analyzed recruiting/sales data to proactively base recruitment efforts on real-time based information and maintain a higher level pipeline.- Recruitment campaigns were broken down into digestible phases and prioritized according to sales/vmo relationships, targeted deadlines, maximum number of submittals, etc.- Conducted daily stand-ups with team members to keep them on track for success, provide regular touchpoints and effective communication on KPIs and metrics.- Consulted with both clients and functional leaders to define competencies for specific roles.- Proficient in the usability of the ATS, JobDiva - tracking consultants’ activities (i.e. phone calls, emails, mail merges, interviews, etc.) and sourcing candidates.- For niche positions and hard to find passive candidates, proficient in the use of typical social media outlets such as LinkedIn (Recruiter), Facebook, Talent bin, Git Hub. - Proficient in the use of job boards such as Dice, Monster, Indeed, Ladders, Stack Overflow, etc. - Prescreened consultants with detailed phone screens, evaluated consultants’ compatibility with specific job requirements, conducted technical screenings with the use of Kenexa and Glider AI, ensured a right fit prior to submission to client, resulting in a proven track record of company low resume to interview request and interview to close KPis. - Knowledgeable of different tax terms (i.e. W2, 1099, and Corp-to-Corp).- Strong knowledge of the US Visa process (i.e. H1-B visas, EAD (OPT, L2, GC) and Green Card.- Calculation of spreads to maximize profit on deals ensuring that the rate is not below the mark up restrictions enforced by clients.

  • Regional Client Engagement Manager, Inside Sales/VMO Support

    • Jun 2017 - Jan 2019

    - Primary point of contact for Information Technology and Non-IT Staff Augmentation Sourcing in the states of MI and GA for one of SGA’s premiere Financial/Automotive clients.- Primary reginal point of contact for Information Technology Staff Augmentation Sourcing in the states of FL, TX, IL and CA for SGA’s largest account, a top 3 Internation Bank based in the US. - Responsible for performing quality assurance on all resumes externally submitted to the client and adhering to all compliance aspects delivered from the client. - Closed candidates on all extended offers and maintain a good report with all consultants while on billing.

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  IDI Consulting

  • Pittsburgh, PA

  • Technical Recruiter

    • Jul 2012 - Sep 2014
    • Pittsburgh, PA

    - Managed the full life cycle recruiting process in the IT sector - both public and private.- Consulted with both clients and functional leaders to define competencies for specific roles.- Interviewed, pre-qualified, negotiated offers and closed hires.- Negotiated full-time, contract-to-hire and contract rates. - Performed reference checks and coached candidates on interviewing techniques.- Regularly called upon to troubleshoot difficult positions and sourced, identified, attracted, secured and closed hard-to-find candidates.- Pre-screened candidates with detailed phone screens, evaluated candidates'​ compatibility with specific job requirements, ensured a right fit prior to submission to client.- Tracked candidates' activities (i.e. phone calls, emails, etc. in JobDiva, the applicant tracking system). - Edited and reformated resumes as necessary, adding relevant keywords increasing candidate match with client positions.- Regularly attended networking events and career fairs to source for viable candidates.- Positions Recruited: Software Engineers, Architects and Developers, Project and Program Managers, IT Directors, Business Analysts, Network Security, Network Engineers, Oracle Designers and Developers, Technical Writers, QA Analysts and Testers, SAP Developers, Analysts, and Managers.

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  The University of Texas Health Science Center at Houston, School of Biomedical Informatics

  • Houston, Texas Area

  • Program Director - Marketer & Recruiter

    • Sep 2011 - Apr 2012
    • Houston, Texas Area

    - Solely responsible for developing a 3, 5 and 10 year marketing and recruitment plan and model to cost effectively raise enrollment.- Responsible for transitioning previous, obsolete recruitment methods to more current methods of e-recruitment to effectively recruit locally, nationally and internationally more cost effectively.- Successfully raised general inquires by over 60% by strategically analyzing and modifying the website and working with the IT department to add a "chat now" live option to the website homepage.- Built, developed and fostered relationships with potential students.- Acted as a liaison between potential students and the office of academic affairs. - Responsible for coordinating the academic paths of all Certificate students.

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  University of Houston, Conrad N. Hilton College of Hotel & Restaurant Management

  • Houston, Texas Area

  • Program Manager - Internship Coordinator and Lecturer

    • Mar 2008 - Jun 2011
    • Houston, Texas Area

    I worked closely with the Director of Placement to assist students that were interested in participating in college sponsored internships. Combined with our faculty and staff, the College has obtained well over 1,400 contacts worldwide that support our students and our program. I worked as a liaison between the businesses and the students and took pride in assisting everyone, both students and businesses, in making great matches between the businesses and the students desires.-Coordinated over 900 students’ internships with hospitality industry leaders locally, nationally and internationally.-Built, developed and fostered business-to-business relationships with hospitality industry leaders.-Acted as a liaison between businesses and students to assist in the placement of students in internships.-Responsible for coordinating the successful planning and execution of an annual golf tournament that raised over $50,000 towards an endowment for the college.-Assisted with the coordination of the bi-annual career fair that attracts over 50 businesses per semester.-Responsible for two undergraduate Management courses, two graduate level Management courses and one Beverage Marketing and Management course.-General administrative functions: analyzing, managing and maintaining internship databases, emailing listserv, follow-up with host organizations, electronic and phone communication.

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  Landry's Restaurants

  • Floor Manager

    • May 2006 - Mar 2008

    Responsible for overseeing the daily operations of a high volume restaurant.-Managed over 75 employees in a fast-paced and changing environment.-Conducted insight analysis of sales, inventory and labor data to determine loss/waste and suggested effective control measures.-Assisted in the development and successful opening of a signature restaurant in Houston.-Assisted in reorganization of the training techniques and responsible for the on-going execution of development and training of all new staff personnel.-Coordinated and organized private functions and special events in the banquet facilities.-General administrative functions: ran budget reports, weekly restaurant level P&L and cost of sales, transmittals, payroll, month-ending financials.

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  Pappasito's Cantina

  • Floor Manager/Customer Relations Manager

    • Jul 2005 - May 2006

    -Managed over 85 employees.-Utilized active listening, conflict management and negotiation skills when working with staff and guests to ensure the utmost customer service and employee satisfaction.-Updated, maintained, managed and followed up with the flow and logging of guest comments and concerns

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  McArdle's Irish Restaurant and Pub

  • Bar Manager

    • Aug 2000 - Mar 2005