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Stephanie Cousins is a seasoned IT professional with extensive experience in training, implementation, and support. She holds a City & Guilds Further Adult Teaching Certificate and an AAT Association of Accounting Technicians qualification. With over 20 years of experience in IT, she has worked in various roles, including IT Specialist Trainer, Accountant, and Support & Training Officer.

Credentials

  • ECDL European Computer Driving Licence
    British Computer Society
    Aug, 2013
    - Apr, 2026

Experience

  • MyWorkpapers
    • Milton Keynes, England, United Kingdom
    • Training & Implementation Specialist
      • Jul 2020 - Present
      • Milton Keynes, England, United Kingdom

  • Works for Us
    • Milton Keynes, England, United Kingdom
    • Volunteer
      • Apr 2019 - Jul 2020
      • Milton Keynes, England, United Kingdom

      Providing information and Guidance, to individuals of all abilities related to improving their own wellbeing and finding work. Providing IT support and training to those individuals with internet applications and MS Office support.

  • BEDFORD INCLUSIVE LEARNING AND TRAINING TRUST
    • Bedford, England, United Kingdom
    • IT Training Developer
      • Mar 2020 - Jun 2020
      • Bedford, England, United Kingdom

      An exciting short term contract to analyse the training needs for staff across the four schools.

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • IT Specialist Trainer
      • Jul 2006 - Nov 2018

      I developed, designed, delivered training and provided system support for Oracle and Web based systems used by various Milton Keynes Council departments.I built strong relationships with all of the managers and IT, learnt the Housing’s directorate’s systems, business process and designed a training programme for all the various teams and roles.I was the lead on many different implementations and upgrades including new software to support the government’s new homeless legislation, often having to think imaginatively to meet tight timelines with limited resource.I also lead the training programme and customisation of the Council’s document management system used across multiple departments.In order to do these tasks effectively I had to learn how the various systems worked, were configured and manage the various training and testing databases.Alongside these I also administered the LMS and both created my own eLearning materials and supported other users in the creation and editing of their courses and course materials.Software used: MS Office, Northgate Housing, Business Objects (SQL), Info@Work, Liquid Logic, Civica, Intranet, Adobe Captivate and Learning Pool.

    • Support & Training Officer (Schools)
      • Apr 1998 - Jul 2006

      I provided consultancy, support and training to schools in Milton Keynes to configure and implement their finance systems. (LRM3, LRM4 and FMS) and Sage Payroll.I designed the coding structure and installation files for the various different types of schools in the Milton Keynes area.The support I provided included accountancy support and training as this was something that was many of the school’s staff had not had previously needed to understand.Software used: MS Office, Windows, SIMS Modules and Fox.

  • ITsM/Capita
    • Houghton Regis, Bedfordshire
    • Training/Support Officer
      • Aug 1993 - Apr 1998
      • Houghton Regis, Bedfordshire

      I successfully supported and installed finance software in the first GM schools in Bedfordshire and Northamptonshire.Working with the schools’ SLT and finance staff I designed coding structures that reflected the finance reporting requirements and installed these in the various schools.I produced presentations the first release of the SIMS FMS module and managed the support and training of the pilot scheme.

    • Accountant
      • 1992 - Jun 1993

      This was a small company and I ran the entire accounts function and computer system.This included sales and purchase ledger, monthly and annual accounts, payroll and tax returns.

    • Temporary Accounting Roles
      • 1992 - 1992

      Accounts payable, reconciliations, monthly returns.

  • Grinnell (UK) Ltd
    • Hemel Hempstead, United Kingdom
    • Assistant Accountant
      • 1991 - 1992
      • Hemel Hempstead, United Kingdom

      Monthly reports, accounts and returns for a construction company.Production of Monthly Management Accounts.Creation of ad-hoc reports using various database systems and software.Production of year end accounts.Maintenance of computer systems for the accounting systems and reports.Payroll processing.

    • Assistant Accountant
      • 1988 - 1991
      • Hendon, London

      A company importing and selling equipment to the printing industry.Production of Monthly Management Accounts.Production of group accounts.Creation of ad-hoc reports using various database systems and software.Liaison with managers to produce forecasting sales and management reports.

  • Cowan de Groot
    • Chart Street, London
    • Assistant to Financial Director
      • 1985 - 1988
      • Chart Street, London

      A Toys & Giftware companyProduction of Monthly Management Accounts.Creation of ad-hoc reports using various database systems and software.Production of year end accounts.Maintenance of computer systems for the accounting systems and reports.Payroll processing.Bills of exchange.Royalty accounts.Management of the company computer.

  • Straumann GB Ltd
    • Welwyn Garden City, Herts
    • Accounts Assistant
      • 1981 - 1985
      • Welwyn Garden City, Herts

      A company supplying medical implants and instruments.Manual sales ledgerManual accounts payableManual production of trial balanceBalancing of control accounts

Education

  • 1993 - 1995
    Bedford College
    City & Guilds Further Adult Teaching Certificate (7307), Adult and Continuing Education and Teaching
  • 1987 - 1990
    City of London College - East London
    AAT Association of Accounting Technicians, Accounting Practice (Level IV)
  • 1984 - 1985
    De Havilland College, Welwyn Garden City, Herts.
    A-Level, Accounting
  • 1980 - 1981
    De Havilland College, Welwyn Garden City, Herts.
    GCSE, Principles of Accounts
  • 1980 - 1981
    De Havilland College, Welwyn Garden City, Herts.
    GCSE, Mathematics
  • 1980 - 1981
    De Havilland College, Welwyn Garden City, Herts.
    GCSE, English Language
  • 1975 - 1980
    Stanborough Secondary School, Welwyn Garden City, Hertfordshire

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