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Stephania Ramkaran is a seasoned logistics professional with 10+ years of experience in operations management, customer service, and project management. She has a strong background in Microsoft Office, Excel, and English, with expertise in strategic planning, negotiation, and supervisory skills. She is a licensed Customs Boarding Clerk and has worked in various industries, including shipping and aviation.

Credentials

  • Customs Boarding Clerk License
    Customs Brokers' Board
    Dec, 2009
    - Apr, 2026
  • Citizen Of Republic Of Guyana
    The Co-operative Republic of Guyana

Experience

  • Huggins Logistics
    • Trinidad and Tobago
    • Customer Relationship Executive
      • Sep 2023 - Present
      • Trinidad and Tobago

  • Melville Shipping-A Division of CKHL
    • Charlieville, Trinidad and Tobago
    • Assistant to the Operations Manager
      • Aug 2013 - Sep 2023
      • Charlieville, Trinidad and Tobago

       Assist in communicating with vessels or principles to arrange requirements they may have prior to vessel’s arrival in any port in Trinidad or Tobago. Also assist in arranging or communicating with service providers and responding to various queries via email.  Assist in creating documents in MS Word and Excel. Work in conjunction with the accounts department  Assist in generating of estimate port cost for vessel coming to Trinidad and/or Tobago. Assist in producing of Maritime Division documentation Assist in the arranging of hotel and transport of crew or ship superintendents. Licensed Customs Boarding Clerk: able to board vessels both on shore and at anchorage with Customs and Immigration to ensure they comply with all local authorities’ regulations. Also, assist in training of apprentice Customs Boarding Clerks.

  • MARINE COMMUNICATIONS LTD
    • Port-of-Spain, Trinidad, Trinidad and Tobago
    • Safety Representative
      • Aug 2011 - Jun 2013
      • Port-of-Spain, Trinidad, Trinidad and Tobago

       Responsible for the sale of marine safety equipment. Marketing both the marine electronics division and the marine safety equipment division with both foreign and local customers daily. Assist in the correction/updating of British Admiralty charts.

  • Melville Shipping
    • Trinidad and Tobago
    • Boarding Representative
      • Jan 2008 - Aug 2011
      • Trinidad and Tobago

    • Customer Service Agent
      • Oct 1993 - Apr 1998
      • Gerogetown, Guyana

       Processing of passenger’s documents and baggage at the Airport for international travel. Imputing information onto documentation (from information on processed passenger tickets) used to generate Weight and Balance instructions for loading of the aircraft. Was also trained in the following:-Fares and Ticketing Principles and Procedures (FTPP)-World Tracer Baggage Management-Weight and Balance for MD83 Aircraft

Education

  • 2017 - 2020
    UWI School of Business and Applied Studies Limited
    Associate's degree, Associate of Science Degree in Management
  • 2009 - 2009
    Custroms and Excise Division
    Customs Boarding Clerk License
  • Bishops High School, Guyana

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