Experience

• 

  Cushman & Wakefield

  • Portland, Oregon, United States

  • Brokerage Coordinator

    • Aug 2022 - Present
    • Portland, Oregon, United States

• 

  Summa Real Estate Group

  • United States
  • Real Estate
  • 1 - 100 Employee

  • Real Estate Broker

    • Oct 2013 - Present

    I began my professional Real Estate Broker journey in October 2013. A former coworker and his wife gave me my first opportunity and we were able to collaborate in selling their condo (in a tough market) and getting them into the proper full sized home they desired. My second year in I was paired up with one of our brokerage's senior Principal Brokers to list a property. Her openness to share and wealth of experience was invaluable in learning a plethora of additional real estate and negotiation skills. We partnered for the next several years and shared a very symbiotic working relationship. During this time the brokerage's back end business needs were also growing, and my side position with the office was quickly becoming much more involved. All of my "down" time between real estate transactions was quickly being filled with this additional workload. Eventually I was forced to make a choice and I chose to pursue the growth opportunities within the company, becoming the de facto "design / marketing / tech guy."To this day I maintain an active real estate broker license and am ready and willing to serve family, friends and referrals at any time. If I'm unable to assist, I know plenty of folks who can. Don't hesitate to ask! :)

  • Graphic Design, Brand Marketing, Systems Admin

    • Dec 2014 - Present

    Define brand standards, materials and processes including development of intranet platform and automation tools. Graphic design and copy writing.____________Upon obtaining a real estate license and joining Summa Realty the owner and his team quickly discovered I had both an amateur and professional background in graphic design, databasing and systems management. I was immediate taken on to do contract work for the brokerage as needed including company flyers, email or forum announcements, etc.After an office upgrade to a much larger space and the hiring of a new business development manager I was partnered with said manager to develop an internal real estate marketing department. This initially consisted of creating flyers and property webpages for our Broker’s listings in a very manual way. Soon we sought out automation tools, ultimately developing our own, first via in-house templates and later in partnership with local software development companies and printing partners.Tragically my teammate / manager passed away in a boating accident. I took over and carried on, tasked with both roles I pushed forward as we all recovered emotionally and systematically from the great loss.A year later we decided to get more serious about automation and I was entrusted with the opportunity to hire a software developer to work along side me. We developed an internal system that would further automate our real estate tasks and tie several systems together through our existing central database.This developer and myself later evolved into our roles at BrokerageBox.

• 

  BrokerageBox™

  • Hillsboro, OR

  • Design Director

    • Nov 2017 - Jul 2019
    • Hillsboro, OR

    **SHORT ANSWER**Online real estate management software. Scope, design / copy write and manage development and launch of innovative new product in a small team.------------**LONG ANSWER**Co-Founder. Main contributor of scope, design, management of development and marketing of launch. Leads / advises small internal development team. Work with sales and marketing team to help secure funding and marketing alpha, public beta and full release of product.This was a startup environment that evolved out of another local business. Company / product evolved from the proprietary software system that was implemented in our sister real estate office (developed locally).As a licensed real estate broker and real estate company graphic designer / marketing consultant I was the original team member / project manager. We hired 2 additional teammates; a backend database coder and front end design coder. Together we worked with the company owner to develop a unique all-in-one cloud based real estate office (brokerage) software-as-a-service product.The owner’s 25+ year real estate experience (and actually a Nike employee in the 90’s) coupled with my real estate experience, project oversight and graphic design abilities allowed us to envision a system that would allow both an established real estate brokerage or a budding entrepreneur to plug in and instantly have access and support for all their real estate related needs including: brokerage startup and management, integrated marketing materials and website, a white-labeled experience with user customizable dashboards, an internal and global Realtor forum, customizable / auto-generated forms, transaction management, brokerage accounting and performancereports as well as a tool shop for 3rd party vendors.Unfortunately the project has stalled due to funding and is currently looking for Angel or Venture Capitol investors.

• 

  SPACE

  • Beaverton, OR

  • Owner

    • Sep 2012 - Sep 2013
    • Beaverton, OR

    My own brand of custom produced graphic designs on screen-printed tee shirts for sale both in store and online. Self designed and maintained website and web store. Side / passion project, never really dead, just in hibernation. www.welcometospace.net

• 

  PowerMax

  • Lake Oswego, OR

  • RMA Manager

    • Jan 2011 - Jan 2013
    • Lake Oswego, OR

    Handling, processing and customer service of all merchandise returns to PowerMax.com via a multi-database system. Direct interaction with often upset customers. Cross departmental cooperation and freedom to update and create new processes within a team of department heads. Processing of database and paid customer credits via the used inventory Trade-In service. Miscellaneous self managed daily and weekly tasks.-----Looking to expand from a previous position at PowerMax.com / CSNW (Computer Stores Northwest) I inquired about this opening. The CEO wasn't sure it was a good fit, but my General Manager vouched for me and I was thrust into the role. When I arrived the department was a mess and 4+ weeks behind on processing customer trade-ins and returns, an unacceptable state of affairs. With 2 weeks of planning, organizing and implementation the backlog was caught up. The workspace now spotless with an efficient workflow, just the way I like it. Customers we happy, partner departments were running like clockwork and the sales team were loving it, as was the CEO.A major challenge of this role were the competing databases and how to process complex inventory changes and discrepancies between these 3 vastly different and incompatible systems.In my time here I further expanded my customer service skills with direct interactions daily. Conversing with often disgruntled customers via phone and email, I used my creative problem solving skills to find solutions to complex or sensitive situations. All in all this was a very fulfilling opportunity.

• 

  CSNW

  • Retail
  • 1 - 100 Employee

  • Inventory Manager (Location-9)

    • Apr 2008 - Jan 2011

    High volume management, receiving, shipping, inter-company transfer and fulfillment. Monthly inventory and reconciliation achieving unparalleled accuracy. Independent and team. Sole and self management, picking, shipping, tracking and counting of all warehoused product serving nine Mac Store locations and PowerMax.com. Complete remodel of warehouse structure. Full monthly inventory counts with 100% accuracy.Extremely complex (see convoluted?) for its size, this was quite the unique environment. Having dominated this space for several years I feel confident in my ability to be effective in any modern logistics setting. This is where I cut my teeth in the warehousing world. Learning advanced inventory management practices, concept, trial and employ new and updated methods as well as maintain nearest perfect inventory counts. -----After successfully leading the inventory team at the flagship retail level I was asked to visit the headquarters to give consult and help overhaul the warehouse. The current state was a miss-mash. In 3 days we reorganized the entire schema to a space saving and efficient layout. Upon completion I was immediately asked to move into this new position full time.This inventory served several needs including: main receiving hub, distribution to 10 retail stores and shared inventory with the sister online store. At it's peak I was solely managing a rotating monthly $3M+ in Apple computer, parts and accessories with an average of 20,000+ units. I was able to achieve a standing 100% monthly inventory count, a feat never achieved prior.

  • Lead Inventory Specialist

    • May 2006 - Apr 2008

    Service, repair, inventory, control merchandising, shipping, receiving, picking, merchandising and counting of all product in a flagship store location. Independent and team. Highly customer facing role in a diverse neighborhood. Assist with sales and service as needed.

  • Customer Service Representative (CSR)

    • Nov 2004 - May 2006

    Sales, phone, in-store support and customer service of Apple computers, software and accessories in the largest Mac Store location. Independent and team. Highly customer facing role in a diverse neighborhood.-----Starting in sales I employed my vast Apple knowledge to hit the ground running. Motivated by doing the right thing and properly trained by the sales "Big 3" I quickly became a regular in the monthly top sales ranks.I'll never forget when a lovely older couple came in and quickly told me they wanted to buy a computer... 'That one!' A top of the line G5 tower and a 30" Apple Display. I said that's a fantastic computer and that I had some questions about how they might use it. We determined that for their use we might look at some other options. They ended up happily taking home an iMac for their office, a laptop for travel and a load of accessories. They were ecstatic to get all of this for less than the $6,000 they walked in expecting to spend. That was a great day and I was so happy for them.In the down time I let my mild OCD take over and was constantly stocking shelves. The Inventory Manager took note and asked if I was interested in splitting my time. We spoke to the manager and I was now operating in both capacities.