Experience

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  Brookdale

  • 8700 University Parkway

  • Sales and Marketing Manager

    • Mar 2017 - Present
    • 8700 University Parkway

    Senior Living Solutions

• 

  Senior Services of America

  • Community Relations Director

    • May 2014 - Mar 2017

    Maintained 95% and above occupancy 14 months consecutively, broke record for highest occupancy since building opened over 15 years ago, built and strengthened relationships with referral sources through outreach and hosted events, motivated team members by conducting monthly training sessions to improve customer service, retained residents by fostering relationships with them and their families, found potential in surrounding markets and created move-ins and assisted in negotiating contract with hospital for respite care for patients.

  • Food Service Director

    • Jan 2010 - May 2014

    Challenged with task of providing quality meals and service to residents daily while adhering to limited budgets, established new policies and guidelines to facilitate high employee morale resulting in low turnover, prepared strict therapeutic diets for residents, and maintained ongoing communication with residents and family members to address needs and concerns.

• 

  Café 22, Inc.

  • Proprietor and General Manager

    • 2005 - 2008

    Capitalized on downtown location to operate business 5 days per week, 3 hours each day, created customer base for off premise catering and private events, arranged lunch and dinner events for physicians and other professional groups, and served on Retail Council for Downtown Improvement Board.

• 

  Boy On A Dolphin, Inc.

  • General Manager

    • 1986 - 2003

    Reorganized corporation in 2000 to extend company life and focus on core competencies, diversified revenue by recognizing the need for high end catering in local area and hired resources to exploit, thus increasing profit by 40%, utilized consultative style of management to provide an environment...