Bio
Experience
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Store Manager
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Apr 2016 - Present
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Store Manager
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Feb 2012 - Oct 2015
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Store Manager
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Feb 2012 - Oct 2015
$7 Million department store, 35-50 Associates Turned Northridge store from -2% sales volume increase to +8% within one year, by motivating staff and placing Higher standards. Restructured stock room and receiving functions to reduce inventory problems.
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Store Manager
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Feb 2012 - Oct 2015
$10.5 Million department store, 40-90 Associates Increased sales volume and comparative sales by +7% and reducing shrink by 1% by ensuring consistent store Presentation through developing creative plans in line with company merchandise standards. Providing training and Development of ASMs and Associates resulting in 100% internal promotions. Promoted two ASMs to SMs and Manage store expenses and payroll to address the needs of the business. Maintain communication with District and Regional Management. Store ranks 7th at the Regional level and top 15% Nationally YTD in Customer Service, Operations, Sales Growth, Front End Selling Metrics and In-Stocks.
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MTM
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Dec 2010 - Feb 2012
$35 Million department store, 30-60 Associates
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Store Manager
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Jan 1997 - Jan 2009
Encino Store ranked 13th in company in Associate retention and ranked among the top 100 YTD in comp salesConsistently maintained at or below store expense budget, while increasing store volume and controlling inventorySelected to open new locations, train managers
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Store Manager
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Jan 1997 - Jan 2009
$10 Million department store, 55-70 Associates Promoted to Encino store to turn around, low sales volumes, control shortages and retrain staff to enhance Customer satisfaction. Encino store was at -3% growth, ranking in the bottom 200 stores nationally. By raising Standards/training development of tighter tracking systems/procedures and cross-training, resolved shortages, Expenses and increased revenues.
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Assistant Manager/Human Resource Manager/Merchandising Manager
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Jan 1997 - Jan 2000
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Education
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The California State University
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Industry Focus. “Retail”
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References
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