Experience

• 

  Pressbooks

  • Canada
  • Book and Periodical Publishing
  • 1 - 100 Employee

  • Customer Experience Lead

    • May 2024 - Present

    I listen to people who run publishing programs at colleges and universities, build connections with peers experiencing similar challenges, and do what I can to help them accomplish their goals with Pressbooks. My primary goal in this role is to increase the happiness of enterprise users of Pressbooks.

  • Product Manager

    • Mar 2019 - Apr 2024

    As the product manager for an open source book publishing platform, I listened to educators, authors, and other users of our software to understand their needs and desires, and then acted as the product owner in a development team practicing Scrum to build and maintain accessible, useful software.My product portfolio included Pressbooks, an intuitive WordPress-based authoring platform for books and other educational material (https://pressbooks.org); Pressbooks Directory: an searchable directory of 6000+ open access published with Pressbooks (https://pressbooks.directory); and Pressbooks Results, an LTI tool which allows teachers build interactive learning material in Pressbooks and integrate it directly into their learning management system.

  • Educational Client Manager

    • Nov 2018 - Jan 2021

• 

  L&S Learning Support Services [UW-Madison]

  • Madison, Wisconsin Area

  • Instructional Technology Consultant

    • Jan 2013 - Jun 2019
    • Madison, Wisconsin Area

    I consulted with faculty and instructional staff in the College of Letters & Science to help them teach more effectively, often through the strategic use of technology. I was the college point person for our migration to Canvas and LSS's lead consultant for web tools, which means that I consulted frequently with teachers on their use of Desire2Learn, Moodle, Canvas, Google Apps, Box, Kaltura MediaSpace, and several other teaching & learning tools. I also supported L&S faculty and staff in creating and publishing open textbooks.

• 

  University of Wisconsin-Madison

  • United States
  • Higher Education
  • 700 & Above Employee

  • DesignLab Consultant

    • Aug 2012 - Jan 2013

    I consulted with faculty and students on digital media projects and multimedia assignment design. I offered feedback and provide critiques on aesthetic and design principles, conceptual frameworks, and practical execution of projects, and provided training on 'smart media' genres and specific production tools (Audacity, iMovie, and the Adobe Creative Suite). I mentored graduate students and ran DesignLab's website.

  • Teaching Assistant

    • Jan 2007 - Jan 2013

    I taught several semesters of Freshman Composition (English 100), and was a teaching assistant for writing-intensive American literature courses.

  • Assistant Director, English 100 Program

    • Jun 2010 - May 2012

    I was a program administrator for the Freshman Composition (English 100) program. I planned and delivered training sessions on pedagogy, writing, technology, and general teaching issues, developed and selected program curriculum, advised and supported ~50 TAs teaching English 100 each semester, and edited a program handbook and collection of exemplary teaching materials.

• 

  Quadrant Consulting

  • Boise, Idaho

  • Land Surveyor

    • Aug 2006 - Dec 2006
    • Boise, Idaho

    I worked as a surveyor for topographic and construction surveying projects, using both GPS equipment and total stations. I pounded lots of hubs, stakes, and lath.

• 

  Brigham Young University

  • Provo, Utah Area

  • Teaching Assistant

    • Aug 2004 - May 2006
    • Provo, Utah Area

    I was a teaching assistant for Daryl Lee's Honors History of Civilization course which examined the idea of the city through several centuries of world literature. I graded papers and exams, led student discussions, discussed curriculum selection with the instructor, and gave two guest lectures.