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Star Espina Bonnit

Executive Administrative Assistant at B2C Solutions
Intro Book
Star Espina Bonnit is a seasoned executive administrative professional with 7 years of experience, a Bachelor's degree in Tourism, and proficiency in multiple tools and platforms, including Microsoft Office, Google Suite, and e-commerce platforms.
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Location
Cagayan De Oro City, Northern Mindanao, Philippines, PH
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Bio

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Star Espina Bonnit is a seasoned executive administrative assistant with 7 years and 4 months of experience in providing top-notch support to businesses and organizations. Her expertise spans across various industries, including B2C Solutions, SHINE MIRRORS AUSTRALIA, Othodentist 101 Directory, Stream Global Services, Aegis People Support, and Cathay Pacific. Throughout her career, Star has demonstrated exceptional proficiency in utilizing tools such as Microsoft Office, Googlesheets, Shipstation, Asana, Quickbooks, Klaviyo, Shopify, and Zendesk, among others. Her technical skills have been further honed through her experience in customer service, appointment setting, technical support, and travel agency operations. Star holds a Bachelor's of Science degree in Tourism from Negros Oriental State University, showcasing her academic foundation in the field. With her extensive experience, technical expertise, and educational background, Star Espina Bonnit is a highly skilled and versatile professional equipped to tackle a wide range of administrative and support roles.

Experience

  • B2C Solutions
    • Miami, Florida, United States
    • Executive Administrative Assistant
      • Jul 2016 - Oct 2023
      • Miami, Florida, United States

      Tools that I used:Microsoft Office tools (Excel, Word, Powerpoint)GooglesheetsShipstationOrderDeskKlaviyoGorgiasZendesk ( Email and Chat support )AsanaMonday. comTrelloQuickbooksPrivyKlaviyoShopifyWordpressGrouponeBayAmazon Seller CentralWalmartShare a salePaypal for disputesStripe for disputesFreshdeskXsellco - customer engagementHootsuite - social media postingsSocial Pilot - social media postingsTideo - for chatGrasshopper - for callsDeltapak - for callsFeedback GeniusCanvaPhotoshopCalendlyMailbutlerNotionSmartsheets

  • SHINE MIRRORS AUSTRALIA
    • Australia
    • Executive Administrative Assistant
      • Jul 2016 - Mar 2022
      • Australia

      Tools that I used:Zendesk ( Email and Chat support )KlaviyoShopifyAsanaQuickbooksMicrosoft Office tools (Excel, Word, Powerpoint)GooglesheetsFreshdeskHootsuite - social media postingsTideo - for chatGrasshopper - for callsCanvaShipstationCalendly

  • Othodentist 101 Directory
    • United States
    • Appointment Setter
      • Apr 2014 - Oct 2015
      • United States

      Tools that I used:Microsoft Office tools (Excel, Word, Powerpoint)GooglesheetsTrelloQuickbooksTideo - for chatGrasshopper - for callsZendesk PhotoshopPaypal for disputesStripe for disputes

  • Stream Global Services
    • Cebu, Central Visayas, Philippines
    • Technical Support Specialist
      • May 2013 - Apr 2014
      • Cebu, Central Visayas, Philippines

      Technical Support for Xbox accountCustomer Service RepEscalation Supervisor

  • Aegis People Support
    • Cebu, Central Visayas, Philippines
    • Customer Service Specialist
      • Jan 2011 - Apr 2013
      • Cebu, Central Visayas, Philippines

      Travel AgentQASupervisor

  • Cathay Pacific
    • Metro Manila
    • Ground Attendant
      • Mar 2010 - Jan 2011
      • Metro Manila

      Tools that I used:Microsoft Office tools (Excel, Word, Powerpoint)GooglesheetsSabre and Amadeus

Education

  • 2005 - 2010
    Negros Oriental State University
    Bachelor's of Science, Tourism
  • Negros Oriental State University
    Bachelor of Science in Tourism

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