Experience

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  Admiral Security Services

  • Baltimore, Maryland Area

  • Security Officer

    • Apr 2015 - Present
    • Baltimore, Maryland Area

    • Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.• Obtains help by sounding alarms.• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures...

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  Miracle Workers Cleaning Service

  • Baltimore, Maryland Area

  • Site Supervisor

    • Jan 2010 - Present
    • Baltimore, Maryland Area

    • Employee Management • Initial estimates • Billing • Site Personnel Management • Payroll • Office Management • Creating correspondence • Policies & Procedures • Customer Service •B2B Sales • Quality Assurance •Data Management •Secretarial •Training

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  Morgan State University

  • Baltimore, MD

  • Switchboard Operator

    • Oct 2008 - Jan 2010
    • Baltimore, MD

    Providing excellent customer courtesy and care , Answering incoming switchboard calls, Providing university information to callers, Transferring calls to appropriate departments, Managing escalated calls.

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  CITGO Petroleum

  • Fayetteville, North Carolina Area

  • Assistant Manager

    • Mar 2007 - Sep 2008
    • Fayetteville, North Carolina Area

    Ensuring excellent customer service , Executing policies and procedures, Selling and organizing merchandise, Supervising store operations, Maintaining sales floor presentation, Inventory control, Staffing and Scheduling,, Loss Prevention, Monitoring and assisting with the management of controlla...

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  US Navy

  • Fire Control-man

    • Jan 2006 - Feb 2007

    Accountable for understanding safety procedures in a hazardous environment, understanding selection and use of hand tools, functioning in a positive technical administrative area, operating and performing corrective maintenance on multi-million dollar shipboard systems, understanding Naval warfa...

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  Long & Foster Companies

  • Timonium, MD

  • Administrative Assistant

    • Jan 2004 - Jan 2006
    • Timonium, MD

    Answering telephones and transfering to appropriate staff member , Meeting and greeting clients and visitors, Creating and modifying documents using Microsoft Office Performing general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing, Maintaining hard copy...