Experience

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  Cleanshelf Supermarkets

  • Nairobi, Kenya

  • ICT Assistant | Systems Engineer

    • Aug 2020 - Present
    • Nairobi, Kenya

    - Create and manage user and computer accounts in active directory, administrating multi-domain structures, Printers, (VoIP), DNS, DHCP, File Server, and ISA Server.- Monitoring and documenting the usage of computers, daily maintenance, and monitoring of all IT office equipment including telephones, switches, email, and voice mail.- Daily server upgrade; system maintenance; help desk support to all the branches Countrywide.- Create numerous automated managerial reports and programs to aid company efficiency and profitability.- Purchasing and maintaining inventory documentation of company IT equipment.- Analyzing system logs and identifying potential issues with computer Network systems.- Performing routine audits of systems and troubleshooting any reported problems.- Adding, removing, or updating user account information, resetting passwords, etc.

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  Lington assets Limited

  • Upperhill

  • Database /Systems Admin

    • Jun 2018 - Aug 2020
    • Upperhill

    Manage and maintain IT systems, services, and infrastructure in a manner that ensures sustained uptime, seamless and robust staff experience, and support.Manage and maintain robust monitoring, controls, business continuity, security, backup, and recovery.Primary contact with system support groups system developer and supportProcure IT systems, services technologies, infrastructure in line with Lington Assets Limited Policies.Driving innovative IT initiatives, change, and process improvement with the guidance of my seniors. Provide technical support to all Lington Assets staff and all the other branches in East Africa.ICT Systems and servers room management.User training on ICT related issues and analysis of frequent user mistakes that can be correctedAndroid application developer for in-house use only.Social media editor for the company and website webmaster and developer.Remote system support for users and servers.Strong command of a web server application through cPanel and Content Management Systems (CMS).Strong understanding of computer network infrastructure, and topologies.

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  Lington Assets LTD

  • Nairobi, Kenya

  • Information Technology Support Officer

    • Jun 2017 - Oct 2017
    • Nairobi, Kenya

    Performed daily administrative server functions including back-up, recovery, disk space management, configuration, installation, and up-gradation.Manage and provide backup support to the Senior System Administrator or the Help Desk Manager.Provided patch management and service pack installation for all servers.Create data backup and restore services on all servers.Administered termination and transfer after personnel action notices.Administered troubleshoot and corrected network problems accurately.Managed installation, configuration, and maintenance of local and wide area network.Collaborated with appropriate technical personnel to manage system implementation.Assisted users in resolving hardware and software problems.

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  Incube System Africa Ltd.

  • Nairobi, Kenya

  • Sales Operations Associate

    • Nov 2015 - Dec 2015
    • Nairobi, Kenya

    + Developed new business opportunities to meet trends + Helped develop and implement strategic sales plans + Facilitate client requirements meetings – both in-person and/or remotely using a current online presentation applications + Report weekly sales forecasts + Develop market analysis to identify customer needs, price schedules, and discount rates + Stay current with client needs, competition, and industry trends + Deliver sales presentations/proposals to prospective clients with a successful closing rate

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  A.I.C Kijabe Hospital purchasing department.

  • Nairobi, Kenya

  • Volunteer

    • Aug 2014 - Dec 2014
    • Nairobi, Kenya

    + Receiving medical supplies from different suppliers.+ Doing stock-taking of the available supplies in the stores as well as checking bin cards in the store.+ Rising of new orders to the supplier’s office for approval.