Experience

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  Modrall Sperling

  • Albuquerque, New Mexico Area

  • Director of Training

    • Jan 2018 - Present
    • Albuquerque, New Mexico Area

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  Stanley Fried Consulting

  • Albuquerque, New Mexico Area

  • Consultant and Trainer: Legal Operations

    • Nov 2013 - Jan 2018
    • Albuquerque, New Mexico Area

    Providing business process solutions for the legal industry. Law firms, corporate counsels, government agencies, and businesses working with these can benefit from efficiencies gained through workflow and process evaluations. All areas of operation for case management and office workflow can be appraised. Recommendations to improve operations, efficiencies, protocols, procedures, and electronic data handling are provided. Whether you are just starting as a business, are newly moving to electronic data management, or have been in place with a data/case management operating system for awhile, these evaluations can lead to improved workflow, lessen employee frustration, and gain efficiencies to become more productive with less cost to you and your clientsAreas of operation include protocols and processes for: case management, contact management, document management, court docket and internal calendaring, risk management, and other front office operational areas. Can be contracted individually or through a variety of consulting service agencies.

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  Southwest Airlines

  • Dallas/Fort Worth Area, Albuquerque

  • Senior Business Analyst

    • Feb 2017 - Sep 2017
    • Dallas/Fort Worth Area, Albuquerque

    Contractor working with General Counsel and multiple teams to review and revise use of ProLaw in their operations to enhance workflow and reporting. Build new instance of ProLaw to accommodate current needs. Data mapping into new database. Trainer.

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  Thomson Reuters Elite

  • Albuquerque, New Mexico

  • ProLaw Client Partner

    • Apr 2008 - Nov 2013
    • Albuquerque, New Mexico

    Managed client experience following sale through product implementation and transition to support for all clients in Alaska, Arizona, British Columbia, California, Hawaii, Oregon, Nevada, Washington, Utah and the Pacific Islands. Partnership with clients on issues and needs. - Translate front office/case management processes into software supported systems. - Contract management. - Client business process reviews with specialization in Government Agencies and Corporate Counsels. - Client software training. - Albuquerque office site lead for Thomson Reuters Pride at Work ERG.

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  Thomson Elite

  • Albuquerque, NM

  • Business Consultant

    • 2003 - Mar 2008
    • Albuquerque, NM

    Evaluation of legal business processes and workflow for conversion to ProLaw legal case management by law firms, corporate counsels, and government agencies. Process documentation. Specialization in government and corporate clients including state agencies, counties, municipalities, and major corporations. Resident on-site consultant and trainer for two large clients. Consultant for a Law Manager implementation (another case management product of Elite at the time).

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  ProLaw Software, Inc.

  • Albuquerque, NM

  • Project Manager

    • 2002 - 2003
    • Albuquerque, NM

    Project management and client training for legal case management software system. Data and workflow conversion from prior client systems to ProLaw front office operations. Clients included law firms and corporate counsels.

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  Stokes Lawrence, P.S.

  • Seattle, WA

  • Applications and Training Manager

    • Oct 1996 - Feb 2002
    • Seattle, WA

    Developed systems for Conflict Searching, Court Docketing, and database for tracking inventory. Implementation of Case Management system. Staff training on software applications. Documentation of processes and workflow.

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  Perkins Coie LLP

  • Seattle, WA

  • Contractor/Administrative Coordinator

    • Feb 1996 - Jun 1996
    • Seattle, WA

    Administrative Coordinator of Boeing-McDonnell Douglas Merger. Designed and maintained timekeeping database to track over paralegals, attorneys, and clerks coding documents for discovery. Developed graphs and charts for responsible attorney on cost/benefits.

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  Fred Hutchinson Cancer Research Center

  • Seattle, WA

  • Administrative Assistant to Center Veterinarian

    • 1995 - 1996
    • Seattle, WA

    Database redesign for tracking veterinary research and grant administration.

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  Bank of America - Northwest Institutional Trust Department

  • Seattle, WA

  • Administrative Assistant

    • 1995 - 1995
    • Seattle, WA

    Assistant to Sales team for Northwest Institutional Trust Department. Organization of systems. Development of database to track resources for sale of Trust Department by Bank of America.

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  Northwest Chamber Orchestra

  • Seattle, WA

  • Director of Development

    • 1994 - 1994
    • Seattle, WA

    Grant writing. Fund raising. Redevelopment and design of donor database.

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  Java Coffeehouse-Gallery

  • San Diego, CA

  • Manager / Co-Owner

    • 1986 - 1992
    • San Diego, CA

    Small business development and management of award winning coffeehouse in downtown San Diego. Staff training and supervision. Consultant on specialty coffee and coffeehouses. Menu development. Certified food handler trainer. Business representative to Downtown San Diego Police Advisory Board. Publicly elected position to Downtown San Diego Redevelopment Agency.

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  New Music America

  • Los Angeles, CA

  • Executive Director (Interim)

    • 1985 - 1986
    • Los Angeles, CA

    Expansion of funding sources. Grant writing.

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  University of California

  • San Diego, CA

  • Administrative Director of Center for Music Experiment

    • 1981 - 1983
    • San Diego, CA

    Administrative management of Arts Research Unit at UCSD. Grants writing and management. Successful expansion of grant resources and funding. Development, management and production of seven week Festival of the New Arts. Conference coordination.

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  CETA Administration for City Arts

  • Los Angeles, CA

  • Administrative Director

    • 1978 - 1981
    • Los Angeles, CA

    Managed contract with City of Los Angeles for Comprehensive Employment and Training Administration umbrella organization for non-profit arts organizations in the City of Los Angeles. Agency provided sponsorship for arts in the schools programs, city mural projects, dance companies, theatre companies, fine art galleries, seniors performing arts programs, and Plaza de la Raza arts program. Grew agency to enable management of social programs when contract with United Way Los Angeles was canceled by the City. Created jobs for over 400 people employed through non-profits. Responsible for development of training programs for employees and program compliance by non-profit agencies with the contract with the City and Federal legislation for CETA program. Consultant to the US Department of Labor on program operations and non-profits as employers.

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  California Institute of the Arts

  • Valencia, CA

  • Assistant to the President/Provost/Dean of Students

    • 1972 - 1975
    • Valencia, CA

    Administrative Assistant to Dean of Students, Provost, and President of the College over a three year period.

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  Open End Theatre

  • Newport Beach, California

  • Writer/Director

    • Mar 1970 - Jul 1970
    • Newport Beach, California

    Writer/Director of Peridot: in passing. Experiential theatre piece presented at Open End Theatre in Newport Beach, CA. Presented at Experiments in Art and Technology at University of Southern California. Performance group invited to perform at Clean Air Car Race in the summer of 1970 at California Institute of Technology.

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  South Coast Repertory

  • Costa Mesa, CA

  • Writer, Sound Designer

    • 1966 - 1969
    • Costa Mesa, CA

    Writer of adaptation of Frank L. Baum's Wizard of Oz as an anti-war theatre event for children. Writer/Director of Emergency Broadcast System, a theatre-happening commentary on bureaucracy. Sound design for productions of Moon for the Misbegotten and the West Coast premiere of America Hurrah.

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  Fairview State Hospital

  • Costa Mesa, CA

  • Psychiatric Technician

    • 1966 - 1967
    • Costa Mesa, CA