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Stacy Valdivia

Social Media Manager at We2AreVets
Intro Book
Marketing professional with experience in social media management and team leadership.
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Location
Valparaiso, Indiana, United States, US
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Bio

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Stacy Valdivia is a seasoned marketing professional with experience in social media management, customer service, and team leadership. She has a Bachelor's degree in Business Administration-Global Marketing and a minor in Communications from Purdue Global, and holds various certifications in marketing and human resources. Stacy has worked in remote and in-person settings, managing teams and implementing strategies to drive engagement and sales growth.

Credentials

  • Build a Company Learning and Development Program
    LinkedIn
    Mar, 2024
    - Apr, 2026
  • Global Marketing Management Micro-credential
    Purdue Global
    Mar, 2024
    - Apr, 2026
  • Marketing Tools: Digital Marketing Tools and Services
    LinkedIn
    Mar, 2024
    - Apr, 2026
  • Chancellor's List
    Purdue Global
    Feb, 2024
    - Apr, 2026
  • Connecting Engagement and Inclusion to a Culture of Performance
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • HR Recruiting Communication Strategies to Attract and Retain Top Talent
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Human Resources: Compensation and Benefits
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Strategic Human Resources
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • How to Use LinkedIn Learning
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Introduction to NoSQL
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Management Essentials
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Nano Tips for Leveraging Technical Prompts Using ChatGPT with Lachezar Arabadzhiev
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • The Future of Workplace Learning (2020)
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Accounting Foundations
    LinkedIn
    Nov, 2023
    - Apr, 2026
  • Chancellor's List
    Purdue Global
    Nov, 2023
    - Apr, 2026
  • Generative AI for Digital Marketers
    LinkedIn
    Nov, 2023
    - Apr, 2026
  • Artificial Intelligence for Marketing
    LinkedIn
    Oct, 2023
    - Apr, 2026
  • Gaining Skills with LinkedIn Learning
    LinkedIn
    Oct, 2023
    - Apr, 2026
  • Generative AI for Business Leaders
    LinkedIn
    Oct, 2023
    - Apr, 2026
  • Google Analytics 4 (GA4) Essential Training
    LinkedIn
    Oct, 2023
    - Apr, 2026
  • Chancellor's List
    Purdue Global
    Sep, 2023
    - Apr, 2026
  • Streamlining Your Work with Microsoft Bing Chat
    LinkedIn
    Sep, 2023
    - Apr, 2026
  • Chancellor's List
    Purdue Global
    Jun, 2023
    - Apr, 2026
  • Chancellor's List
    Purdue Global
    Apr, 2023
    - Apr, 2026
  • Business Fundamentals Micro-credential
    Purdue University Global
    Feb, 2023
    - Apr, 2026
  • Chancellor's List
    Purdue University Global
    Jan, 2023
    - Apr, 2026
  • Dean's List
    Purdue University Global
    Mar, 2022
    - Apr, 2026

Experience

  • We2AreVets
    • Remote
    • Social Media Manager
      • Dec 2022 - Feb 2024
      • Remote

      ● Collaborated with the internal team on monthly/hour meetings● Curated content weekly with a 2% increase in engagement using organic social media● Increase Brand engagement by offering monthly skill training workbooks and articles

  • Teleperformance
    • United States
    • Associate
      • Apr 2021 - Dec 2022
      • United States

      ● Provided exceptional customer service to clients, ensuring satisfaction and fostering long-term relationships 100% on all monitors● Utilized CRM tools to manage customer interactions and track performance metrics● Utilized CRM tools to manage customer interactions and track performance metrics

  • The Children's Place
    • United States
    • Retail
    • 700 & Above Employee
    • Store Sales manager
      • Apr 2013 - Oct 2019

      ● Conducted hiring and training for the original location; other locations were being overseen with low turnover of less than 2%• Facilitated training for associates, store leads, assistant store managers, and incoming store managers and moved six employees to management• Oversaw two diverse districts while District Managers were out of the business for 12 months• Orchestrated store operations and collaborated with marketing teams to enhance sales effectiveness• Developed sales materials tailored to support specific marketing campaigns and analyzed key performance indicators to refine marketing strategies• Directed opening new stores and rejuvenating existing ones, ensuring smooth transitions and operational consistency• Oversaw personnel management, including recruitment and training, resulting in a notable staff retention rate and the promotion of six employees to management roles

    • Store Sales Manager
      • Nov 2009 - Apr 2013

      ● Led inventory control efforts, resulting in a 50% decrease in shrinkage● Achieved less than 2% low turnover rate through effective leadership and training programs● Exceeded KPI goals every quarter for five years• Managed new store launch operations and filled in as acting district manager, ensuring continuity in leadership and store performance• Directed comprehensive training programs leading to a notable sub-2% staff turnover rate and implemented inventory management strategies that halved shrinkage rates

Education

  • 2021 - 2024
    Purdue Global
    Bachelor's degree, Business Administration-Global Marketing
  • 1997 - 1999
    Purdue University
    Associate's degree, Organizational Leadership

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Industry Focus. “Marketing and Advertising”

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