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Staci Cussick is a seasoned insurance professional with 13+ years of experience in sales, leadership, and operations. She has a strong background in customer service, process improvement, and quality management. Staci holds a Bachelor's degree in Organizational Communication and Leadership from Marist College and a Certificate in Project Management from Boston University.

Credentials

  • LUTCF
    -
    Jun, 2014
    - Apr, 2026

Experience

    • Lead Sales Agent
      • Aug 2022 - Present

  • Liberty Mutual Insurance
    • Wappingers Falls, New York
    • Lead Sales Agent
      • Jun 2011 - Present
      • Wappingers Falls, New York

      I am licensed for personal markets in NY, PA, NY & CT helping people with their insurance needs including auto, home, renters, condo, personal liability (umbrella), life and annuities. I take a consultative approach, helping my customers get the right protection for the best rate possible. Price is a consideration but the most important thing is to make sure a person has the proper coverages to protect their family and valuable assets. I can't guarantee you that I'll always be able to save you money but I can guarantee you that I'll provide the right coverages for you and your family. You don't want to find out you don't have the right protection when you accidentally slide into someone on an icy road or you have a fire in your home.

    • Senior Manufacturing Accountant
      • Aug 2008 - Dec 2010

      .Responsible for monthly financial close including journal entries, inventory reconciliations and monthly inventory cycle counts. Provide analysis to upper management and corporate including overtime, production cycle times, manufacturing variances and inventory reserves. Prepare all paperwork, perform system transactions and create journal entries for disposition of fixed assets. •Incorporated role of Production Data Management to routine responsibilities to meet site needs.•Initiated and directed efforts to identify, analyze and resolve over 1,000 JD Edwards work orders not closed through normal system activities.•Identified and completed $4.5M in inventory write-offs for inventory not physically at Carmel site but on general ledger.•Lead member of site Employee Activities Committee.

    • Manager of Quality Operations/Finance Support
      • Oct 2005 - Jul 2008

      Managed 12 full-time staff members, with diverse job functions, to provide operations support to production, planning and laboratory areas. Responsibilities included ordering and maintaining $2.1M inventory of supplies, receipt and handling of 5,800 laboratory samples annually, including those sent to contract laboratories for testing, scheduling laboratory testing, compilation of analytical testing results, and distribution of testing materials. Performed routine compliance audits. Development of laboratory testing standards, calculation of efficiency variances, forecasts, volume analysis and assisting in creating $10.6M budget.• Assigned to JD Edwards development team in two separate roles and played critical role in successful implementation of system in eight-month time frame; additional results included appointment as JD Edwards subject matter expert.• Created system for tracking samples sent to contract laboratories to ensure schedule adherence and sample control.• Developed training modules for 17 primary Logistics Center functions.• Appointed team leader for laboratory/manufacturing operations for site MRP2 Class “A” Certification.• Selected by Management for membership on LIMS implementation project team.• Cross trained all direct reports to ensure no decrease in quality or customer service during site closure process.• Chosen by Vice President of Quality Operations to visit Puerto Rico site to evaluate quality systems to recommend improvements to reduce testing cycle times.

    • Supervisor of Laboratory Administration
      • Jul 1996 - Oct 2005

      Supervised 9 full-time employees for the laboratory support function of sample management, laboratory testing scheduling, handling of controlled substances, receipt, control and distribution of laboratory supplies.•Optimized processes and departmental duties resulting in the elimination of 3 headcounts, saving the company $140,000 annually in salary and benefits while maintaining quality and service levels.•Performed routine audits of 67 cGMP logbooks.•Implemented systems to reduce laboratory testing cycle times by 5 business days.•Assigned role as laboratory team leader for the implementation and validation of BPCS 6.0.•Selected by site general manager to work temporary 3-month assignment as interim controller at sister site. •Participated in daily meetings with upper site management to ensure schedule adherence for laboratory testing.•Wrote cost savings proposal for the elimination of core testing of tablet products identifying potential $2.4M in annual savings that served as a basis for site management’s decision to pursue prior approval application with FDA.

    • Cost Accounting Department Supervisor / Cost Accountant
      • Jan 1992 - Jan 1996

    • Cost Accountant
      • Apr 1985 - Mar 1992

Education

  • Boston University
    Certificate, Project Management
  • Marist College
    BS, Human Services
  • Marist College
    Bachelor's degree, Organizational Communication and Leadership

Suggested Services

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Industry Focus. “Insurance and Risk Management”

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