Experience

• 

  NW BRAIN & SPINE

  • United States

  • Receptionist

    • Oct 2023 - Present
    • United States

• 

  NW AMBULATORY SURGERY CENTER LLP

  • Portland, Oregon, United States

  • Surgery Scheduler

    • Aug 2022 - Jul 2023
    • Portland, Oregon, United States

• 

  The Wellness Center PDX

  • Billing Assistant

    • Jul 2020 - Aug 2022

    Experience with ChiroTouch billing and Genesis Chiropractic software systemsVerify insurance for new and returning patientsSubmit authorization requests for alternative care servicesWork with local attorney's on litigated automotive accident patient accountsWork denied claims to payment/completionPost payments from all insurance companies ie; commercial, auto, medicaid

• 

  Women's Healthcare Associates, LLC

  • Tigard, Oregon

  • Accounts Receivable Specialist

    • Jan 2019 - Jul 2020
    • Tigard, Oregon

    Research denied claims and follow up with insurance to retrieve paymentsResearch No response claims/no claims on fileVerify insurance for patient and add to EMR for billing purposesSubmit corrected claim forms electronically and on paperHandle incoming voicemails from patients and insurance companies regarding billing/statement questions.

• 

  The Radiology Group

  • Beaverton, Oregon

  • Accounts Receivable Specialist

    • Jun 2018 - Jan 2019
    • Beaverton, Oregon

    Verify patient demographic informationFollow up on unpaid claims from motor and third party liability.Follow up on denied claimsAnswer calls from patients, take payments and answer questions about statements.Manually enter patient visits. Locate missing notes from Nuclear Medicine visits in Epic and scan into billing system.

• 

  Clinicient

  • Portland, Oregon

  • Billing Specialist

    • Apr 2016 - Jan 2018
    • Portland, Oregon

    Started with sending out electronic and paper medical claims for physical therapy clinics to multiple payers.Transitioned into posting payments for our clients using proprietary software, and Reconciling deposit records and correcting payments.Finally transitioned one more time into identifying and correcting overpaid/incomplete claims for our clients.

• 

  Babies R Us

  • Clackamas, Or.

  • Team Member

    • Aug 2015 - Apr 2016
    • Clackamas, Or.

    ·Greet and engage with store customers·Assist with product selection and education

• 

  Fast-Net Medical Billing

  • Gresham, Or.

  • Medical Billing Specialist

    • Dec 2015 - Mar 2016
    • Gresham, Or.

    ·Hired off of externship·Create claims from open patient visits, as well as post patient payments·Call insurance companies on denied and delinquent patient claims

• 

  Meals on Wheels People

  • Portland, Oregon Area

  • Kitchen/Dining Room Assistant

    • Apr 2014 - May 2015
    • Portland, Oregon Area

    ·Prep food for senior dining services as well as Multnomah County Head Start·Serve meals in the senior dining services area

• 

  Dick Hannah Dealerships

  • Vancouver, Wa.

  • Service Communication Specialist

    • May 2010 - Aug 2012
    • Vancouver, Wa.

    ·Inbound calls for customers needing to make appointments for maintenance and repairs on their vehicles.·Direct incoming calls to various staff throughout the company.