Experience

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  PIETROS ITALIAN RESTAURANT

  • Grand Rapids

  • Server

    • Feb 2017 - Present
    • Grand Rapids

    ● Happily help customers in the restaurant with any needs● Ensure proper presentation of food and drink products before being served to customers● Use communication skills to solve customer complaints and ensuring that they leave happy and wanting to return● Provide product knowledge and service to approximately 30-50 customers per shift

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  Main Street Market

  • Gaylord, MI

  • Manager

    • Mar 2016 - Jan 2017
    • Gaylord, MI

    I helped start up this business and was able to provide excellent product knowledge to customers. With this, I developed interpersonal communication skills with employees, customers, and greater management.

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  Kosch Dining Solutions

  • Utica, MI

  • Suite and Special Events Coordinator

    • Apr 2016 - Jul 2016
    • Utica, MI

    I helped with the start up of a new business concept. Kosch Dining Solutions partnered with the Utica Minor League Baseball teams and provided all food and beverage services. I managed the staff and product service to guests, with the goal being making sure food and beverage areas were properly stocked and that each suite and special event had the right food at the right time and ultimately that the guests would return due to great service.

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  TGI Fridays

  • Waitress

    • May 2014 - Mar 2016

    Developed strong interpersonal communication with co-workers, management, and customersMaintained professionalism while working in a fast paced, customer-oriented environmentProvided product knowledge and service to approximately 40-50 new and existing customers per shift

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  Kosch Properties, LLC

  • Administrative Assistant

    • Jan 2010 - Sep 2015

    Displayed a professional demeanor while providing quality customer service.Organized yearly filing backlog and manage daily mass mailing.Maintained consistent, and accurate records of all program activity.Monitored inventory and increased efficiency by employing supply chain management skills.

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  THINKCorporated

  • Research and Consumer Insights Associate

    • Jan 2015 - Jun 2015

    THINKCorporatedNSAC Case CompetitionDeveloping a fully integrated IMC plan for Pizza Hut for the NSAC Case Competition.Conduct comprehensive primary and secondary research and analysis to better understand the target audience needs and wantsTranslate research findings and insights into optimum targeting strategies