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Stacey Jane Moss

Customer Service Advisor at Alpha Wholesale HVAC Ltd

Intro Book

Seasoned sales professional with 15+ years of experience in customer-facing roles and administration.

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Location

Sevenoaks, England, United Kingdom, GB

Skills

Sales
Customer Service
Administration
Events Organisation
Diary Management
Time Management
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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$45.0

Hourly Rate

How This Rate is Calculated

Based on Stacey-jane's skills, experience, and industry benchmarks, I estimate her hourly rate to be around $45. Considering her 15+ years of experience in customer-facing roles and administration, her certification in customer service, and her current role as a Customer Service Advisor, she is likely to be in the lower to mid-range of the sales professional salary spectrum. This rate is also influenced by her location in Sevenoaks, England, which may have a lower cost of living compared to larger cities. However, it's essential to note that this is a rough estimate and may vary based on individual circumstances.

Bio

Generated by

Topline AI

Stacey-jane Moss is a seasoned sales professional with 15+ years of experience in customer-facing roles, supporting sales teams with administrative tasks, telesales, and providing exceptional customer service. She has a strong background in administration, events organisation, and time management, with a certification in customer service and an NVQ Level 2 in Customer Service. Stacey-jane has held various positions in sales, customer success, and account management, with a proven track record of prioritising tasks, resolving customer enquiries, and generating leads. She is currently working as a Customer Service Advisor at Alpha Wholesale HVAC Ltd, where she supports the sales team with administrative tasks, telesales, and providing first-class customer service.

Credentials

Institute in customer service

-
NVQ Level 2 in Customer Service

-

Experience

Alpha Wholesale HVAC Ltd
- Tonbridge, England, United Kingdom
- Customer Service Advisor
  - Feb 2024 - Present
  - Tonbridge, England, United Kingdom
  Supporting sales team with administrative tasks, telesales and providing first class customer service.Providing customer service to clients via phone, email, and chatAnswering customer enquiries and resolve issues in a timely and professional mannerAssisting customers with product information, pricing, and order placementProcessing customer orders accurately and efficiently onto INTACT IQ and efficiently whether originating from phone, website or at request of a colleaguePerforming data entry tasks to update customer information in the systemUtilize upselling techniques to promote additional products or servicesMaintaining workflow enabling our delivery standards (SLA’s) to be maintainedPrioritising (and process) quotes.Making outbound calls to follow up sales or get feedbackGenerating leads and pass on new business to account managersPersonally resolve most enquiries escalating these only as a last resort
arken.legal
- Westerham, England, United Kingdom
- Customer Success Manager
  - Feb 2022 - Jan 2024
  - Westerham, England, United Kingdom
VisionTrack
- Royal Tunbridge Wells, England, United Kingdom
- Associate Account Manager
  - Sep 2021 - Feb 2022
  - Royal Tunbridge Wells, England, United Kingdom
Hyundai Motor UK
- Tunbridge Wells, England, United Kingdom
- Sales Executive
  - Sep 2015 - Sep 2021
  - Tunbridge Wells, England, United Kingdom
Peugeot
- Hastings
- Sales Executive
  - Aug 2014 - Sep 2015
  - Hastings
Markerstudy Insurance
- Tunbridge wells
- Talent Development Support/Customer Relations
  - Jun 2013 - Aug 2014
  - Tunbridge wells
New Career Skills Limited
- Enrolments Adminstrator
  - Feb 2011 - Jun 2013
Marks and Spencer
- Tunbridge Wells
- Sales Assistant
  - Nov 2010 - Feb 2011
  - Tunbridge Wells
Federation of Master Builders
- London, United Kingdom
- Reception and Operations Assistant
  - Sep 2008 - Nov 2010
  - London, United Kingdom

Education

2003 - 2008

Longfield Academy

2003 - 2008

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Wholesale”

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Stacey Jane Moss

Refer a Friend to Get
100 Credits For FREE

$45.0

Hourly Rate