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Sriram Sadagopan PMP, CSM is a seasoned executive with a proven track record of driving quality and process excellence in fast-paced industries. As a Staff Program/Project Manager at Seagate Technology, he spearheaded global customers' qualification complete (CQC) status tracking and achieved First Pass Qualifications in the very first iteration. His expertise in NPI Function, Customer Quality/ Product Quality/Customer Technical support/ Technical Customer Management/Customer Technical Engagement Function, and quality-related issues has been instrumental in enhancing assurance systems and gaining customers' confidence. With a Master of Science in Precision Engineering from Nanyang Technological University and a Bachelor of Engineering in Mechanical & Production from Annamalai University, Sriram has developed a strong foundation in engineering principles and project management. His proficiency in SAP ERP, AWS, and ITIL has enabled him to drive business growth and improve operational efficiency. Certified in various areas, including Project Management Professional (PMP), Certified ScrumMaster (CSM), ITIL Foundation, and DevOps Leader (DOL), Sriram Sadagopan PMP, CSM is a versatile and accomplished professional with a unique blend of technical, business, and leadership skills.

Credentials

  • SAP ERP Essential Training
    LinkedIn
    Mar, 2023
    - Apr, 2026
  • Insights from a Cybersecurity Professional
    LinkedIn
    Dec, 2022
    - Apr, 2026
  • Introduction to AWS for Non-Engineers: 1 Cloud Concepts
    LinkedIn
    Dec, 2022
    - Apr, 2026
  • Introduction to AWS for Non-Engineers: 2 Security
    LinkedIn
    Dec, 2022
    - Apr, 2026
  • Introduction to AWS for Non-Engineers: 3 Core Services
    LinkedIn
    Dec, 2022
    - Apr, 2026
  • Introduction to AWS for Non-Engineers: 4 Billing and Pricing
    LinkedIn
    Dec, 2022
    - Apr, 2026
  • Certificate of Performance in Project Management Professional
    Ngee Ann Polytechnic
    Oct, 2022
    - Apr, 2026
  • Specialist Diploma in Occupational Hygiene (ESIS Academy)
    Workforce Singapore
    May, 2018
    - Apr, 2026
  • Specialist Diploma in Workplace Safety and Health (SISO)
    Workforce Singapore
    Oct, 2016
    - Apr, 2026
  • ITIL® Foundation
    PeopleCert
    Mar, 2024
    - Apr, 2026
  • Project Management Professional (PMP)
    Project Management Institute
    Dec, 2022
    - Apr, 2026
  • Fire Safety Manager (SCDF Academy)
    Singapore Civil Defence Force
    May, 2017
    - Apr, 2026
  • DevOps Leader (DOL)
    DevOps Institute
    Nov, 2023
    - Apr, 2026
  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Jan, 2023
    - Apr, 2026
  • Certified SAFe 6 Agilist
    Scaled Agile, Inc.
    Jun, 2023
    - Apr, 2026
  • Professional Member
    Project Management Institute
    Sep, 2022
    - Apr, 2026

Experience

  • AEM
    • Singapore
    • Staff
      • May 2023 - Present
      • Singapore

      Semiconductor and electronics test solutions

    • Staff Program/Project Manager
      • 2012 - 2022
      • Singapore

      NPI Function: • Support New Product development/Launch on various phases (Pre-Qualification, Qualifications, Post-Qualification), Program Core Teams. Special projects.• VOC in Program Core Teams of new product launch achieve the PLCP Deliverables for each phase exit.• Championed and execute customer 101 sessions and interlock meetings that interweave multifunctional teams to understand more on stakeholders, requirements, and customer expectations. • Demonstrated success driven cross functional teams on Lessons learned, and QSR (Qual Success Req) with regular reviews for the closures.• Spearheaded Customers’ product qualifications improvement projects and achieved First Pass Qualifications (Achieved qualification success in the very first iteration)• Initiated global customers qualification complete (CQC) status tracking versus target schedule and generated CQC Status dashboard for the weekly management reviewCustomer Quality/ Product Quality/Customer Technical support/ Technical Customer Management/Customer Technical Engagement Function: • Responsible to manage key customers’ field quality performance, and drive CIPs (Continuous improvement Projects) on product quality.• Field Quality Monitoring and drive pro-active measures, Customer Accounts field Quality management, Escalation management and Mitigation Strategies.• Drive Field failures FA, Root Cause Analysis, and CAPA 8D Reports.• Internal Auditor and conduct audits to improve IMS and verify effectiveness of CAPA.• Drive PA/CA on audit findings, root causes and resolve NCs and audit findings.• Lead cross-functional team to resolve quality-related issues, enhance assurance systems and gain Customers' confidence.

    • Staff Engineer
      • Jan 2003 - May 2012
      • Singapore

      Support New product launch/Transfer, Manufacturing. Responsible on product Quality on various stages such as In-process QA, Backend QC Gates, OQA, SQE, and ORT to protect customers on quality and reliability. Managed Quality database and responsible for the security of the IoT. Drive continuous improvement projects on product quality and Customer satisfaction.

  • IBM
    • Singapore
    • Technical Specialist - Lead
      • Apr 1998 - Dec 2002
      • Singapore

      IBM Singapore Pte Ltd, Singapore: Support production, Auto line maintenance, Calibration of equipments by preventive & breakdown maintenance.Performed IT support Technical specialist in charge for two cleanrooms network and systemsIn-Process QA (IPQA), SPC, Particle Monitoring System to maintain Product QualityLiaise with IBM Japan & IBM US for new product transfers and quality assurance activities.

Education

  • Nanyang Technological University
    Master of Science - MSc, Precision Engineering
  • Annamalai University
    Bachelor of Engineering - BE, Mechanical & Production

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Industry Focus. “Appliances, Electrical, and Electronics Manufacturing”

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