Experience

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  Nanjgel Solutions

  • Dubai, United Arab Emirates

  • Security Engineer

    • Feb 2020 - Present
    • Dubai, United Arab Emirates

    · Manage IBM QRadar SIEM, ACCOPS and other Security solutions PoC’s and implementations· Comprehend customer requirements, analyze complex security environments and deliver strategic recommendations that align with their goals· Understand logs and locating relevant third-party documentation when required to create custom parsers using regular expressions· Manage and perform incident response activities· Create custom reports and dashboards as per customer requirements· Troubleshoot issues with log sources or systems with vendor, and report system defects as needed· Conceive and develop correlation and detection rules in SIEM systems to enable effective alerting· Perform software upgrades, updates and patches as needed.· Manage product enhancement / feature requests with vendors as needed.· Preparing documentation and process documents for incident response.· Managing customer support requests and assisting them with resolving issues.

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  Services

  • Linux System Administrator

    • Jan 2014 - Feb 2020

    • Working in Cybersecurity, NOC and SOC solutions, SIEM solutions/ Log management, • Effectively monitor the availability and up-time, performance and faults of server and networking infrastructure, to ensure that they are working reliably and securely• Setup and troubleshooting of network infrastructure• Writing scripts to accomplish day to day system administration task• Respond to customer phone calls and support ticket requests as well as automated monitoring alerts• Setup new servers following documented procedures (hardware assembly, rack, and cable)• Perform Level 2 troubleshooting of server slowdowns and errant behavior, based on specific procedures• Ensure that systems are running smoothly, are being monitored, and respond to issues as they arise.• Troubleshoot issues and outages• Create solutions (tools/scripts) for recurring problems.• Monitor the system daily and respond immediately to security or usability concerns• Maintaining Periodic Backups for Production Systems• Assist development team in deployments and troubleshooting• Upgrade systems and processes as required for enhanced functionality and security issue resolution• Working in 24x7 support environment with shift duty structure