Experience

• 

  LeedsBID

  • United Kingdom
  • Non-profit Organizations
  • 1 - 100 Employee

  • Management Trainee

    • May 2023 - Present

  • Business Administrator

    • Sep 2022 - Present

• 

  Trinity Leeds

  • Leeds, England, United Kingdom

  • Guest Experience Host

    • Jul 2021 - Sep 2022
    • Leeds, England, United Kingdom

    Working as a customer facing Guest Experience Host in a prime city centre shopping mall. Interacting with both customers and brands, providing assistance and solutions throughout the day to day business. This role allowed me to excel in providing care to all guests through the shop mobility scheme, dementia friendly training, autism awareness as well as implementing our safeguarding policy within a busy city centre location.

• 

  Hotel Chocolat

  • Harrogate, England, United Kingdom

  • Sales Advisor

    • Oct 2018 - Aug 2021
    • Harrogate, England, United Kingdom

    Engaged with guests to showcase products in a warm and personal manner, ensuring that an amazing guest experience was delivered through excellent product and brand knowledge. I assisted with visual merchandising throughout the shop floor and window displays within floor moves and seasonal campaigns. Throughout my time here I aided guests with the knowledge of high end products through instore live presentations. I also held events for private parties and corporate companies, showcasing the range of products and delivering an exclusive experience.

• 

  The Chocolate Fondue Company

  • North Yorkshire, England, United Kingdom

  • Event Assistant

    • Jul 2018 - Jul 2018
    • North Yorkshire, England, United Kingdom

    Working in a pressured environment within the Great Yorkshire Show, serving guests.