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Bio

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Sophie Howells is a seasoned professional with expertise in community outreach, customer service, and education. She has worked in various roles, including Field Organizer for the North Carolina Democratic Party, Fulfillment Specialist at Target, and Equine and Farm Animal Attendant at North Carolina State University- College of Veterinary Medicine. Sophie has also taught horseback riding lessons and worked as a Veterinary Assistant, Concession Stand Manager, and Visitor Services at the Catawba Science Center and Lake James State Park. She holds a Bachelor of Arts degree from the University of North Carolina at Chapel Hill and has developed strong skills in Microsoft Office, Veterinary care, Nonprofits, Research, Microsoft Word, Microsoft Excel, PowerPoint, Teaching, Community Outreach, Customer Service, and Science.

Experience

  • North Carolina Democratic Party
    • Durham, North Carolina, United States
    • Field Organizer
      • Dec 2019 - Nov 2020
      • Durham, North Carolina, United States

      I fostered relationships in diverse communities to recruit. train, and retain a vibrant volunteer base, which enabled us to register and mobilize voters in Durham County.• Supervised 3 interns and 5 volunteer leaders. Trained them and employed weekly accountability measures so that over 1800 recruitment calls were made, and 20 more volunteers recruitedo Coached interns and fellows which empowered them to lead weekly presentations and trainings • Registered 300 voters in diverse and underrepresented communities• Used google calendar, and outlook software to schedule and hold meetings with community leaders• Managed 3 phone bank events per week with up to one hundred attendees using virtual meeting platforms and presentation software• Built and retained a team of 97 active campaign volunteers • Made 9,749 recruitment calls which led to 598 shifts completed by volunteers

  • Target
    • Durham, North Carolina, United States
    • Fulfillment Specialist
      • Oct 2019 - Dec 2019
      • Durham, North Carolina, United States

      Assisted customers with locating products.Picked, sorted and packed guest orders within the timed goals while cultivating a welcoming experience for guests. Used RFID scanner to update inventory.

    • Equine and Farm Animal Attendant
      • Sep 2013 - Dec 2019
      • Raleigh-Durham, North Carolina Area

      I provided animal husbandry care to equine and farm animal patients.• Was responsible for restraining physically unstable horses and communicating quickly if colleague was in danger to keep everyone safe during emergencies.• Enforced biohazard protocols.• Trained employees on correct horse handling, and safety protocols that set them up for success.• Assisted with inventory, purchasing, and accepting deliveries.

  • 2016 Democratic Coordinated Campaign
    • Raleigh-Durham, North Carolina Area
    • Voter Protection Fellow
      • Sep 2016 - Nov 2016
      • Raleigh-Durham, North Carolina Area

      Recruited poll observers by phone - 150 calls a week in the Raleigh headquartersCollected voter data and updated NGP VANSorted voter data into Excel spreadsheets to prepare for statewide poll observer trainings.Canvassed 100 neighborhoods Participated in voter registration drives

    • Veterinary Assistant
      • Jul 2012 - May 2013
      • Morganton, NC

      Cared for patientsRestrained animals for medical proceduresSterilized instruments, developed x-rays and centrifuged blood samplesAssisted in surgery

    • Horseback Riding Instructor
      • Sep 2011 - May 2012
      • Pittsboro, NC

      Taught horseback riding lessons to ages 4-12Cared for a trained the horses

    • General Utility Worker
      • May 2011 - Jul 2011
      • Nebo, NC

      Cleaned and prepared park facilities for hundreds of daily visitorsAnswered visitor questions and addressed concernsMowed, weeded, and picked up trash in 3,515 acre state parkMaintained trails

  • Catawba Science Center
    • Hickory/Lenoir, North Carolina Area
    • Visitor Services
      • May 2010 - Jul 2010
      • Hickory/Lenoir, North Carolina Area

      I worked in the butterfly house, aquarium, and main building.Educated children about butterflies and maintained the habitatAnswered museum patrons questions about native wildlife and natural historyEducated patrons about marine life and monitored the exhibits

    • Concession Stand Manager
      • May 2009 - Jul 2009
      • Nebo, NC

      Sold Concessions and rented canoesPerformed weekly inventoryBalanced the cash register at the end of the day

Education

  • 2008 - 2012
    University of North Carolina at Chapel Hill
    Bachelor of Arts - BA, International/Global Studies

Suggested Services

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Industry Focus. “Education Management”

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